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V Collection - Legacy versions => Analog Lab => Analog Lab Technical Issues => Topic started by: Ana Molina on November 01, 2014, 04:13:09 pm

Title: I need to reinstall Analog Lab in a new computer
Post by: Ana Molina on November 01, 2014, 04:13:09 pm

Hello.

I installed the 49 Analog Lab in a computer and now I need to reinstall it in a new one. I got to install it but I cannot use it. This message appears: eLicenser contains no valid license for this application.

If I Uninstall it from my 1st computer, will I be able to uses with no problem in my 2nd one? I heard I could´t.

If anybody could give me a hand I would be grateful.

Thanks from Madrid.

ana

Title: Re: I need to reinstall Analog Lab in a new computer
Post by: Terrym on November 02, 2014, 11:04:52 am

Hi do  you have a  dongle so you can transfer the licence from one computer to the next.

terry

Title: Re: I need to reinstall Analog Lab in a new computer
Post by: Ana Molina on November 02, 2014, 08:21:21 pm

Hi!

Thanks for replying.

I do not have it. Do I need one? I don´t even know what it is. I guess there´s no another way, am I right?

What I about if I uninstall it from the old computer? May that work?

THANK YOU. I´m sort of desperate, I need to keep on working and it´s been weeks without the Arturia.

Title: Re: I need to reinstall Analog Lab in a new computer
Post by: Terrym on November 02, 2014, 09:28:12 pm

Hi as far as i know to move your license you need a usb elicenser dongle  they cost about 20 euros  plug this into your old computer open licenser and drag the analogue lab  license to the new dongle you need internet connection for this .

or try support and see if they can help.

hope this helps
http://www.arturia.com/faq/activationorregistration/how-to-transfer-your-license-on-a-second-computer

regards

terry

Title: Re: I need to reinstall Analog Lab in a new computer
Post by: Ana Molina on November 03, 2014, 06:23:06 pm

Thank you very much, Terry :)

Title: Re: I need to reinstall Analog Lab in a new computer
Post by: Steno on November 12, 2014, 09:50:55 am

You dont need the dongle!
Go here:
http://www.arturia.com/support/askforhelp/reinstalling