Arturia Forums

eLicenser protection system => Users' corner => Topic started by: danpisa on October 10, 2014, 01:22:40 pm

Title: ACTIVATION CODE!!!
Post by: danpisa on October 10, 2014, 01:22:40 pm

I purchased the analog lab this morning, but by following the procedures dictated by Arturia not seem to get the activation code.
Why this problem when I've already paid???
I am very disappointed by what has happened,and I noticed that the problem has occurred with many other people.
we can find a solution???  >:( >:( >:( >:(

Title: Re: ACTIVATION CODE!!!
Post by: decair on November 05, 2014, 07:12:01 am

+1
I had to replace my hard drive due to catastrophic failure and re install Analog Lab.  I know the reactivation process, but this does not help if the process is broken.  I notified support and I'm still waiting on a response...until then my Arturia software is useless...not feeling to great about this issue at the moment.

Title: Re: ACTIVATION CODE!!!
Post by: Adrien on November 06, 2014, 04:29:05 pm

hello everyone,

I understand your difficulties, I will only say,
1. Contact our suppoort team they will help you with that.
2. We are working on a great improvement of all this for the future. (stay tuned)

Best

Title: Re: ACTIVATION CODE!!!
Post by: kidmoose on August 30, 2015, 04:06:02 pm

I've come here for help! I purchased Analog Factory in June and have STILL yet to get it running. Like a lot of you I CANNOT GET THE ACTIVATION CODE!!! I have been dealing with Arturia support from day one and although the tech seems knowledgeable and appears willing to help; he does NOT answer my questions directly and everything he has suggested I have done and yet cannot get Factory to work. It IS installed but I NEVER received my activation code or email when I installed it. Arturia says I DO NOT NEED the activation code but I cannot activate the program without it. PLUS both Steinberg AND Arturia says my elicense is INVALID, yet My Account in Arturia says it is registered.
I have had VERY COMPUTER LITERATE friends over to help and even after removing all programs and starting from scratch, I still end up at the scene requesting my activation code. Anyone have any ideas what I am doing wrong.....IF ANYTHING????
And will I have the same problems if I purchase any of the 50% off programs currently offered by Arturia

Title: Re: ACTIVATION CODE!!!
Post by: MarieBern on October 16, 2015, 11:39:05 am

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Title: ACTIVATION CODE
Post by: RandalllNiX on January 05, 2017, 11:28:58 am

I have installed PocketFMS test version yesterday for evaluation, however activation with e registration number provided by email fails, the system always telling that evaluation period has ended...
No response from support so far--- very disappointing...