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V Collection - Legacy versions => Analog Lab => Analog Lab Technical Issues => Topic started by: tukey on June 13, 2014, 05:57:38 pm

Title: Logic pro x keeps crashing after i installed Analog lab
Post by: tukey on June 13, 2014, 05:57:38 pm
I can't seem to understand why Logic pro x is crashing.
If anyone could help that would be great. :) :)
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: no_game on June 18, 2014, 10:50:40 pm
I have the same in Pro tools 10 ((
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Jerome Arturia on June 20, 2014, 03:12:22 pm
tukey, no_game: delete all .pref files located in this folder:
mac > Library/Arturia/Analog Lab
pc > C:/Program Data/Arturia/Analog Lab

And give it a try
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on June 26, 2014, 04:52:36 am
YES! I am having this problem as well, its so bad i've had to stop using Analog Lab, which sucks because i really like it.

crashes both logic x and logic 9. The Analog Lab plug-in doesnt even need to be open to cause the issues.

As soon as i disable the plug-in in the audio unit manager i no longer get the crashes.


tukey, no_game: delete all .pref files located in this folder:
mac > Library/Arturia/Analog Lab
pc > C:/Program Data/Arturia/Analog Lab

And give it a try

Tried this but i still get the crashes.
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Jerome Arturia on June 26, 2014, 09:11:19 am
xdehbom: what's your Analog Lab version (launch the app, click on the Prefs tab)? what's your OS?
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on June 26, 2014, 09:26:01 am
xdehbom: what's your Analog Lab version (launch the app, click on the Prefs tab)? what's your OS?

1.1.0
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Jerome Arturia on June 26, 2014, 09:37:45 am
xdehbom: Could you send a mail to technical-inquiry@arturia.com?
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on June 26, 2014, 09:51:03 am
xdehbom: Could you send a mail to technical-inquiry@arturia.com?

will do
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on July 02, 2014, 03:36:24 am
xdehbom: Could you send a mail to technical-inquiry@arturia.com?

 I have noticed my support case has been "closed" but i am still waiting on a reply to help solve this issue.
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Jerome Arturia on July 02, 2014, 09:03:09 am
xdehbom: what's your case number?
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on July 04, 2014, 01:40:26 am
xdehbom: what's your case number?

CASE ID: 171037
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Terrym on July 04, 2014, 11:40:31 am
HI , analog lab is not compatible  with logic x yet see attachment.

regards

terrym

ps .also check logics cpu meter as al is cpu hungry and only uses one core in logic x
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on July 06, 2014, 03:39:43 am
HI , analog lab is not compatible  with logic x yet see attachment.

regards

terrym

ps .also check logics cpu meter as al is cpu hungry and only uses one core in logic x

Oh, that's extremely disappointing.

So do i consider this the official response to my technical support case or should i still be waiting for someone to contact me about it?

and also as of update 10.0.7 Logic X now supports multiple cores, so i don't think that is relevant.
http://support.apple.com/kb/HT6268


Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Terrym on July 06, 2014, 11:16:57 am
Hi , i would wait until support get back to you . as i got my information from the site .and maybe the latest verion is compatable but is crashing and has bugs . if its any comfort mine crashes in logic too.
about the multi core ,logic has always used multi core but now it can be used up to the 12 core machines .
have a look at apple for information about how logic uses multicore as there are way to spread the core usage .

regards

terrym

Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: IFM on July 16, 2014, 02:53:49 pm
I'm glad it just wasn't me.  Logic kept crashing with Analog Lab.  I have VEP so will try hosting it in that and see if things stabilize till Arturia can fix the issue.
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: jsmirk on July 16, 2014, 06:03:00 pm
I just want to add to this and note that I am also experiencing crashes in Logic Pro X while this plugin is enabled or in use.  I LOVE this plugin to quickly find sounds that I like, so I am eager to see something such as a crash bug fixed and released even if it's not bundled with new features. Perhaps this is all due to a lack of official support for this version of Logic, but I hope that this can be resolved so I can actually use the software I paid for.
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Dav1d on July 18, 2014, 10:31:57 am
Just to make sure,
1/ is it possible to provide:
- your exact Logic version
- your exact OS version
- your exact Analog Lab version
- is this happening on a specific preset?
When we will be able to reproduce the crash here.

2/ Also a relevant of information should be to have the scan report:
Please go to your logic Pro,
==> Click on Logic Pro/ Preferences/ Audio unit manager/
==> Click on reset & rescan selection
Send us the report.

Thanks
 :)
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on July 19, 2014, 06:03:01 am
I am still waiting for someone to get back to me about this. I opened this case almost a month ago now.
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: verschel on July 20, 2014, 12:30:22 pm
I'm glad it just wasn't me.  Logic kept crashing with Analog Lab.  I have VEP so will try hosting it in that and see if things stabilize till Arturia can fix the issue.

Don't espect they gonna fix it. I had this problem a year ago. Still no solution...
3-07-02 20:53:08   Technical support Analog Lab   OPEN 133376   201
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: Dav1d on July 21, 2014, 08:45:44 am
Ok, so you confirm All these cases are related to this configuration:
Crash on Analog Lab 1.1.0 / Logic 10.0.7 / OSX 10.9.3

Thanks
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: jsmirk on July 21, 2014, 07:49:14 pm
Yes, I confirm that is my configuration.
Analog Lab 1.1.0 / Logic 10.0.7 / OSX 10.9.3

BTW, I am communicating with someone at Arturia via a support ticket.  If anyone would like to try to reproduce the crash, here are two ways that are 100% consistent for me...

METHOD A
1) Open a "new empty project" in Logic 10.0.7, the initial track as an instrument with nothing loaded.
2) go to Audio Units Manager
3) click on Analog Lab to highlight it.
4) click on "Reset & Scan Selection"
5) close the output window after the scan completes
6) click Done and logic will reset
7) type Cmd+Tab via keyboard to switch to any another running application such as a browser, simply clicking on another application also works
-CRASH-

METHOD B
1) Open a "new empty project" in Logic 10.0.7, the initial track as an instrument with nothing loaded.
2) add Analog Lab instrument to the track
3) close the Analog Lab plugin window
4) remove Analog Lab from the track by choosing “No Plug-in” from the instrument selector
5) type Cmd+Tab via keyboard to switch to any another running application such as a browser, simply clicking on another application also works
-CRASH-
Title: Re: Logic pro x keeps crashing after i installed Analog lab
Post by: xdehbom on August 30, 2015, 06:08:03 am
so will analog lab ever be compatable with logic x?