Arturia Forums

DRUMS => Spark => Spark Technical Issues => Topic started by: gen123456 on June 04, 2014, 07:58:08 am

Title: sparkle crash when clicking kit, inst. or proj. button
Post by: gen123456 on June 04, 2014, 07:58:08 am

third post of the night sorry to spam you guys.  after having no luck with 2.0 I reinstalled 1.7.1 because it work flawlessly.  well now there is a different issue, I cannot bring up the kit, inst proj window, it freezes and than crashes.  I can only load factory preset but as soon as I go to the other three buttons kit, inst, proj it crashes whether I do it by clicking a mouse or from my sparkle controller.  I am really frustrated at this point as now I can't even get the older version to work please help me.  windows 7 dual chore 2.6ghz, 4 gigs of ram,64 bit operating, hp notebook

Title: Re: sparkle crash when clicking kit, inst. or proj. button
Post by: Kevin on June 04, 2014, 09:47:59 am

Try to delete the following file:
C:\Program Data\Arturia\Spark\sample_browser.prefs

This should solve the problem.

Kevin

btw: don't be sorry to report problem and to try to find help. We are here to help :).