Arturia Forums

Hardware Sequencers => BeatStep => BeatStep - Technical Questions - FAQ => Topic started by: turbo_kev on April 03, 2014, 10:58:54 am

Title: Register my beatstep
Post by: turbo_kev on April 03, 2014, 10:58:54 am

I was having problems registering my beatstep  so I made a support request and a very helpful person by the name of Amine  who I must say answered my emails very quickly and in a very professional manor   ( pay rise needed )   said she would help.  it now seems that my beatstep is in your data base but does NOT show up in my registard products ?  where my spark le is.

cheers
kevin

Title: Re: Register my beatstep
Post by: Dav1d on April 15, 2014, 05:22:08 pm

Hi Kevin,

Is it still the case? we have corrected the webSite.

Thanks

Title: Re: Register my beatstep
Post by: turbo_kev on April 15, 2014, 06:33:54 pm

Hi yes its registered now ok    but the date I bought it missing     where as my spark le and my v collection all have the date I registered them.. just incase I need it for guarantee

many thanks for your help
cheers
kevin

Title: Re: Register my beatstep
Post by: Dav1d on April 17, 2014, 02:15:45 pm

mmm, at this step, PM me your email address, we will manage to figure it out.
 :)