Arturia Forums

Harware Legacy versions => Analog Player => Analog Player Technical Issues => Topic started by: shamanic vibrations on January 13, 2012, 07:50:59 pm

Title: can not authorize or unlock "the player"
Post by: shamanic vibrations on January 13, 2012, 07:50:59 pm

After looking through the forum I have found that a lot of people are having issues authoizing thheir products. At first , before becoming a member of this forum, I though that I might have an anomoly, I mean I have never had  issues befor with authorizinng any of my products before. Eg. Alesis, korg, maudio, native istruments etc. I would think that if a customer had issues in this department, tech support would be jumping all over this. I mean what company would want products that can't be used?? My player has been sitting in my studio collecting dust!  I hope this issue can be rectified soon. Still no help with my problem.

Title: Re: can not authorize or unlock "the player"
Post by: Antoine on January 17, 2012, 09:40:18 am

Hi,
Well, Tech Support jumped:
==> http://www.arturia.com/evolution/smf/index.php?topic=5611.msg18612#msg18612
Even the US office did:
==> http://www.arturia.com/evolution/smf/index.php?topic=5610.msg18563#msg18563