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V Collection - Legacy versions => Oberheim SEM V => Oberheim SEM V Users Community => Topic started by: JR on January 07, 2012, 05:28:37 pm

Title: Oberheim Voucher Not Working
Post by: JR on January 07, 2012, 05:28:37 pm

Hi,

Calling Antoine!

I'm trying to use the discount promotion voucher for the Oberheim, which I assume I got because I purchased 6 other Arturia synths.

It says it expires Jan 7th which is today. I got an email on 2nd January around 6pm saying "5 days left" on this offer, so I'm assuming that it should work today.

When I tried to use it, it said the voucher was expired. Is this an error? Can you help out? Thanks so much! I've dropped an email to sales but thought it might be easier to do it this way.

Best wishes.

Title: Re: Oberheim Voucher Not Working
Post by: dwp2659 on January 07, 2012, 05:50:46 pm

I also went to use my e-voucher for the Oberheim SEMV  on Jan 7th and it said my e-voucher has expired!!!!

What gives!?

Is this a mistake?

Please fix this so I can purchase.

Thanks,
Dave Penders

Title: Re: Oberheim Voucher Not Working
Post by: 0815Master on January 07, 2012, 06:31:53 pm

I have the same problem....  ???

Can somebody help?

Greetings

Title: Re: Oberheim Voucher Not Working
Post by: Marco Ferracini on January 07, 2012, 09:45:27 pm

Hi, same problem.
Can somebody solve it?
Thanks.

Marco

Title: Re: Oberheim Voucher Not Working
Post by: Sean W on January 07, 2012, 09:46:45 pm

Sorry about the inconvenience.
These coupons were set to expire on January 7th at 0:01am in France (GMT-1).
They have been reset so they are now valid until the end of day today, worldwide.

Can you say "last minute"?

Title: Re: Oberheim Voucher Not Working
Post by: 0815Master on January 07, 2012, 10:30:37 pm

Thanks for the second Christmas !!  ;D  ;D

Title: Re: Oberheim Voucher Not Working
Post by: JR on January 07, 2012, 10:42:54 pm

That's great. Purchase made! Thanks for sorting it out Sean. Sorry - I think I sent about 4 different emails to customer support today about it. Was so eager to buy.

Best wishes.

Title: Re: Oberheim Voucher Not Working
Post by: royorb1 on January 08, 2012, 06:45:03 am

Did you all actually get the software?

Title: Re: Oberheim Voucher Not Working
Post by: Marco Ferracini on January 08, 2012, 08:42:52 pm

problem solved.
Thanks.

Marco

Title: Re: Oberheim Voucher Not Working
Post by: funkboss on January 17, 2012, 07:59:14 am

Are there going to be any changes of getting these vouchers in the future? Really missed this opportunity...