Arturia Forums

Harware Legacy versions => Analog Laboratory => Analog Laboratory Technical Issues => Topic started by: jprocess on June 21, 2011, 01:06:54 am

Title: Already registered??
Post by: jprocess on June 21, 2011, 01:06:54 am

Hi,

Just purchased Analog Laboratory form CG here in D.C. Am quite disappointed to find that my copy shows its already been registered.... Any thoughts on where to turn to. I can't send a tech request since my software is not registered and I cannot register because my product shows its registered already.

Thanks
Steve

Title: Re: Already registered??
Post by: Teacee on June 23, 2011, 09:00:27 pm

I would take it back and replace it.

Title: Re: Already registered??
Post by: condor on June 24, 2011, 11:21:28 pm

Hey Steve,

there is the small note to "use sales contact form if your request is not related to a licensed software". I currently have a similar issue and used this form, but unfortunately, no one at Arturia is responding -- I'm waiting since 10 days now!

Best regards,
Felix