Arturia Forums

DRUMS => Spark => Spark Technical Issues => Topic started by: massive on June 05, 2011, 09:28:57 pm

Title: warning- do not buy!! garbage
Post by: massive on June 05, 2011, 09:28:57 pm
after using this thing for a day,it started crashing all the time and the volumes on all pads became really low where i couldnt even hear anything,i tried to do an update and now the hardware is stuck in updater mode and ive done everything trying to fix it..this thing is garbage!! buy maschine before you ever buy this.i have maschine and never had any problems..fuck you arturia you released a product that wasnt meant to be released yet..assholes!!!
Title: Re: warning- do not buy!! garbage
Post by: massive on June 05, 2011, 09:44:16 pm
also ive contacted arturia about another issue 3 days ago and they never got back to me..what a fly by night company.do not trust these guys!!! garbage.
Title: Re: warning- do not buy!! garbage
Post by: massive on June 05, 2011, 10:22:29 pm
after wasting nearly 3 hours on this stupid thing ive given up today!!! no hard reset or anything ive tried everything.arturia you guys really suck and have no idea how to make a good product. how can you ship out a broken piece of hardware?
Title: Re: warning- do not buy!! garbage
Post by: JacksonP on June 05, 2011, 10:26:08 pm
If this is your way to express yourself, people won't get you serious.... Calm down.

I have Spark as well and yes, mine also has some issues (small bugs here and there and some bigger ones too). I really hope that Arturia will fasten their updates for this product which is very promising but it's not there yet. Maybe they would have had few more months to finish this before releasing it.
Title: Re: warning- do not buy!! garbage
Post by: akiz on June 06, 2011, 12:10:03 am
Quote
after using this thing for a day,it started crashing all the time and the volumes on all pads became really low where i couldnt even hear anything,i tried to do an update and now the hardware is stuck in updater mode and ive done everything trying to fix it..this thing is garbage!! buy maschine before you ever buy this.i have maschine and never had any problems..fuck you arturia you released a product that wasnt meant to be released yet..assholes!!!


First and most basic your spoken language is very offensive and way too rude.
The manners of a person reveal his education level as well. I guess the school
for you was just a way to spend your time. I won't comment more of your attitude...
enough said.

Now, about Spark:
Give the support department some time and they will help you as they obliged to.
Did you thought that you might have done something wrong? It happens to all of us
sometimes you know...
Ask for help politely and people will guide you to solve the issues you're facing with the unit,
 until you get the official support.
The way you came here and expressed your frustration is a childish behavior at least...
Spark is a huge and very complex project with a passionate team behind it who worked very hard to make this happen. I saw the evolvement of it since the start of the beta program and
it was amazing how fast some very big bugs were fixed. There are some parts that need fine tuning, some features to be added and maybe some incompatibilities as on every software in version 1.xx, that is a fact.
I use Spark everyday and it's fun and intuitive way to create beats, maybe i know what i'm
doing or i'm a very lucky guy with it, but it's working.
So, calm down as JacksonP recommended and you might get some attention from members willing to help you. ;)

Cheers!
Title: Re: warning- do not buy!! garbage
Post by: Koshdukai on June 06, 2011, 12:53:16 am
What akiz said! (every word) ;)
Title: Re: warning- do not buy!! garbage
Post by: massive on June 06, 2011, 01:57:05 am
whatever,ive never had something just lock up on me and become unusable.i took this thing back and got a complete refund.i may buy it once arturia starts replying to emails and work out all of the major bugs this thing has.in the mean time i have the software loaded up on my computer and i have made a template with a great controller.. maschine!!!! thanks for the software arturia,i guess this is the least you could do for selling me such garbage.. have fun guys!