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Harware Legacy versions => Origin => General Discussion on Origin => Topic started by: Philippe on December 31, 2010, 06:08:17 pm

Title: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on December 31, 2010, 06:08:17 pm
Hi all,

A new version of Origin firmware 1.3 (Version_1.3.7) is available for download. You can get the update file here:

http://www.arturia.net/filesharing/www/?action=d&id=44839090908905456845968623938


The downloaded archive contains a document describing the installation procedure and a quick look at the new features.

As usual do not forget to first install the version of Origin Connection which is included in the update package.

Many fixes have been made to improve the reliability of this version. Some recent bugs have been hard to fix which explain the delay since the last "RC" version. We consider this version as a strong candidate for a final release. So please try it and give us some feedback.

Thanks a lot to all the people who participated to the public beta test phase. All your suggestions have been really useful and helped us a lot to finalize this new firmware.

Have fun.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Vangen on January 01, 2011, 05:13:04 am
An apparent repeatable serious bug my with Origin Keyboard running Ver 1.3.7 can be created by:
1) Calling up Preset 0043 "Heaven Guitar" (via preset page)
2) Playing multiple notes quickly with heavy use of the sustain pedal
When suddenly:
a) 1st indication of a fault is the sudden halt of audio output
b) 2nd affects is strange behavior with numerical keyboard call-ups of subsequent Presets (example: 0123 calls up 0100)
c) Final effect is total lockup of all buttons (requires reboot of Origin Keyboard)

I hope this has been helpful to the Arturia team, and that the problem can be easily recreated & resolved.  Thanks for for the opportunity for beta testing, and I look forward to the final release.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 01, 2011, 08:05:04 am
updating now as we speak....excited....
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 01, 2011, 01:37:20 pm
Quote
An apparent repeatable serious bug my with Origin Keyboard running Ver 1.3.7 can be created by:
1) Calling up Preset 0043 "Heaven Guitar" (via preset page)
2) Playing multiple notes quickly with heavy use of the sustain pedal

Can you reproduce this crash while continuously holding the sustain pedal (or simpler while the "Hold" switch is set ON)?
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Vangen on January 01, 2011, 04:47:00 pm
As you suggested to try, I used the 'hold' button while playing the keyboard and was not able to cause the problem.  However; as soon as the 'hold' button was pressed again to release the sustain the problem was immediate.  After rebooting, I was able to recreate the problem with holding the sustain pedal down for a long period while playing, but on the immediate release of the pedal the loss of audio error occurred.

It appears that the "loss of audio" problem (and subsequent crash of the system) is directly tied to the release of the sustain pedal (or 'hold' button) after a long series of played notes.

Hope this helps.  Have you been able to recreate the problem?
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 01, 2011, 05:40:41 pm
Quote
It appears that the "loss of audio" problem (and subsequent crash of the system) is directly tied to the release of the sustain pedal (or 'hold' button) after a long series of played notes.

Hope this helps.

Yes, definitely because it tells me precisely where to look in the code.

Quote
Have you been able to recreate the problem?

Not yet, I'm not at work right now and I don't have an Origin keyboard at home.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 02, 2011, 04:03:30 pm
A new version of Origin firmware 1.3 ( Version_1.3.8 ) is available for download. You can get the update file here:

http://www.arturia.net/filesharing/www/?action=d&id=03090848843436843316357426025

This version should fix the "release hold" crash reported by Vangen in this forum thread. Otherwise it's exactly the same as Version_1.3.7.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Fafababa on January 02, 2011, 07:30:00 pm
I'm trying the 1.3.7.
First, a small thing, is the preset 410 (Warm Brass) really supposed to be found in the piano category?
Second, sometimes, while in the preset mode or the edit mode (and maybe others), the Seq button lights on while the mode doesn't change (though the button referring to the mode i'm really in is turned off). Doesn't seem to be a big problem but it's strange.
I'll keep trying things...
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Vangen on January 02, 2011, 11:06:14 pm
Quick test of 1.3.8 confirms fix of the sustain/hold release bug found in 1.3.7.  I was unable to recreate the original problem after multiple attempts to do so.  Thanks for the quick turnaround on troubleshooting/resolving the problem.  Hope the "Gold" release is coming closer.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Jeruro on January 03, 2011, 08:20:02 am
I'm trying the 1.3.7.
First, a small thing, is the preset 410 (Warm Brass) really supposed to be found in the piano category?
Second, sometimes, while in the preset mode or the edit mode (and maybe others), the Seq button lights on while the mode doesn't change (though the button referring to the mode i'm really in is turned off). Doesn't seem to be a big problem but it's strange.
I'll keep trying things...

I reported the same issue in "Topic: 1.3 firmware sneak preview". See the last post and you can see attached photo wih the bug.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: paulshillito on January 03, 2011, 03:47:55 pm
I don't know if i'm missing something here but I when a brought back my presets from 1.2.5 backup one at a time they are not what they should be, its as if the names have  been mixed up and they are not loading the sounds i saved, is the 1.3 release compatible with preset made under 1.2.5?

Also the large data encoder still does not do what it should, it's a bit better but not much and parameters controlled by it still go up and down almost randomly at anything approaching normal operation speed, it will only work reliabley when you move it a click at a time which is not a practicle proposition, if you turn it quickly it fails to work altogether.
In a previouse post i saw that someone said an encoder won't work if turned too fast, sorry but i have other equipement, synths, amps and effects with digital encoders and none of them fail to work no matter how fast you turn them and judging by the number if times that this has been mentioned and fixes tried that i can only assume that the encoders themselves are at fault or it would have been fixed by now.

Paul
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 03, 2011, 04:12:18 pm
Hmmmm  ???

1.2.5 presets are compatible with 1.3.x firmware.

Could you get the update logs and send them to us?

The logs are located here:

     PC XP:
        C:\Documents and Settings\"user_name"\Application Data\Origin Connection

     PC Vista:
        C:\Users\"user_name"\AppData\Roaming\Origin Connection

     Mac:
        /Users/"user_name"/Library/Origin Connection

Make a zip of the whole folder "Origin Connection" so that we are sure to get the relevant logs.

Concerning your large encoder it may been broken, you should open a case with the support because since the fix included in the latest version you should be able to use your encoder at a "reasonable" speed without problem.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Fafababa on January 03, 2011, 04:26:32 pm
My large encoder doesn't really work well either... I think it's the first synth I have that when I turn the knob I'm not sure which way the selection will go.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: rcmusic on January 03, 2011, 05:53:19 pm
no preset problems here. seem to be a very stable version.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: DrJustice on January 03, 2011, 07:44:15 pm
I haven't tested this version, but all the same I'll add my voice to those concerned about the encoders. On my unit too, the encoders (not just the big dial) copes badly with being turned fast. This is not a problem with the encoders themselves, but seemingly with the decoding process. I urge Arturia to fix this IMO important issue.

DJ
--
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 03, 2011, 10:25:28 pm
Quote
I haven't tested this version, but all the same I'll add my voice to those concerned about the encoders. On my unit too, the encoders (not just the big dial) copes badly with being turned fast. This is not a problem with the encoders themselves, but seemingly with the decoding process. I urge Arturia to fix this IMO important issue.

Which version did you test to go to this conclusion?

A fix has been added to the firmware since the RC1_1.3.15. This fix has ben tested here at Arturia on 8 machines: 4 desktops and 4 keyboards. 6 of these machines were behaving badly and 2 were behaving correctly before the patch. All the machines behaved correctly after the patch.

So please give a try to the last version ( Version_1.3.8 ) and then you can tell if yes or no the encoders are not working on your machine.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: DrJustice on January 04, 2011, 01:11:46 am
Quote
I haven't tested this version, but all the same I'll add my voice to those concerned about the encoders. On my unit too, the encoders (not just the big dial) copes badly with being turned fast. This is not a problem with the encoders themselves, but seemingly with the decoding process. I urge Arturia to fix this IMO important issue.

Which version did you test to go to this conclusion?

Up to 1.2.5. However, based on others having reported encoder issues with various versions of the firmware, also after 1.2.5, I assumed it was a software issue rather than an unusually high failure rate of encoders.

Quote
So please give a try to the last version ( Version_1.3.8 ) and then you can tell if yes or no the encoders are not working on your machine.
I'm happy to say that upon testing firmware version 1.3.8 the encoders are being read correctly when turning them as fast as I dare :D 

DJ
--
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 04, 2011, 03:09:07 am
phil,

just ran v1.3.7 and it's looking REALLY good! The "jupiter-8" issues Sean and I reported earlier appear to have been resolved (curious to know what it was). All my templates and programs using JP-8 modules sound back to "normal" :)

I'm also seeing a MAJOR improvement in the knob response. Only under very specific circumstances where you try to do quick chaotic back and forth movements do they tend to "slip up" occasionally. Otherwise, rock solid response.

I am noticing that "hold" is no longer working for any programs using the arpeggiator. It's simply not holding the notes. I'm not sure if this is related to the other hold bug, but I'm loading v1.3.8 now to see if it's still an issue.

cheers, and great job!

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 04, 2011, 07:07:44 am
yup, confirmed bug: "hold" (either via foot pedal or the front-panel button) is not holding notes when the arpeggiator is active. bug is reproducible with any template or origin based program.

otherwise, 1.3.8 is solid in all other aspects so far. get this hold bug fixed and I think we have ourselves a solid golden master :)

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 04, 2011, 07:09:47 am
Quote
just ran v1.3.7 and it's looking REALLY good! The "jupiter-8" issues Sean and I reported earlier appear to have been resolved (curious to know what it was). All my templates and programs using JP-8 modules sound back to "normal"

Good news  :)

The origin (no pun) was a couple of "sleeping" bugs in the modulation processing which were awaken after the resolving of another bug....

Quote
I am noticing that "hold" is no longer working for any programs using the arpeggiator. It's simply not holding the notes. I'm not sure if this is related to the other hold bug, but I'm loading v1.3.8 now to see if it's still an issue.

There's still a problem with Version_1.3.8 when you "hold" the notes while the arpeggiator is running. I'm currently working on it.

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 04, 2011, 07:50:09 am
Quote
I am noticing that "hold" is no longer working for any programs using the arpeggiator. It's simply not holding the notes.

I've just made a try with a 1.2.5 machine and it seems that the "don't hold arpeggio notes" is the way it has been working until 1.3.7.

So if I understand you correctly you would expect the arpeggio notes to be holded while sustain is ON. That's the way it works with the 1.3.8, but then ..... you get stuck notes as soon you release the sustain pedal  :-\

This bug put aside, the question is :

Should the arpeggio hold the notes or not?

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 04, 2011, 08:38:51 am
I've just made a try with a 1.2.5 machine and it seems that the "don't hold arpeggio notes" is the way it has been working until 1.3.7.

maybe we aren't talking about the same type of "hold"? It has definitely been there since 1.2.5-1.3.11. Basically either pressing the "hold" button or using the sustain pedal to hold notes during an arpeggiation so that you can free up your hands for tweaking by leting go of the keyboard and the arpeggiation keeps going. This has DEFINITELY been there for sure since 1.2.x as I used it all the time during improv type takes in the studio.

Should the arpeggio hold the notes or not?

Yes, it needs to work like it did in my description above on all versions prior to v1.3.7

What would be a nice addition is also for it to work like the Jupiter-6 (and maybe the Jupiter-8?). With the Jupiter-6 you are able to use both hands to create a nice complex chord arpeggiation, and then take both hands off the keyboard and press the HOLD button to take over the sustain pedal. Letting go of the sustain pedal causes no effect since the HOLD button has taken over.

Performing the same steps in the same order with the Origin results in the notes being completely released when letting go of the sustain pedal, even though the HOLD button was activated prior to releasing the pedal.

This makes it difficult in a live/jam situation where a musician wants to walk up to the synth, put their foot on the pedal, jam out a quick arppegiation using both hands, then take both hands off the keyboard (still with sustain pedal held) and push HOLD so you can then walk away and tweak some other synth (or pick up a guitar or hand-drum and start playing).

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 04, 2011, 12:58:14 pm
OK, I was focused on the actual bug and misunderstood what you meant. I've made a fix - not fully tested yet - and now it's (re)working as it did in 1.2.5.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 05, 2011, 03:07:00 am
awesome. ready to test when you are :)
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: guardner on January 05, 2011, 01:10:23 pm
I don't know if you fixed the annoying "bug" (?) that everytime i restart Origin the MainVolume is set to "quiet" and i have to reset the mainvolume again to my output volume...

;)

greetz,
marcus
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: holografique on January 08, 2011, 03:00:58 am
I don't know if you fixed the annoying "bug" (?) that everytime i restart Origin the MainVolume is set to "quiet" and i have to reset the mainvolume again to my output volume...

you know, that's happened to me a number of times and somehow I didn't even pay attention to it, thinking I just left the volume turned down or it got MIDI control messages at some point during a track.

so yea, this is a confirmed bug on my end as well.

Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 10:29:01 am
I don't know if you fixed the annoying "bug" (?) that everytime i restart Origin the MainVolume is set to "quiet" and i have to reset the mainvolume again to my output volume...

you know, that's happened to me a number of times and somehow I didn't even pay attention to it, thinking I just left the volume turned down or it got MIDI control messages at some point during a track.

so yea, this is a confirmed bug on my end as well.


Same here, connected to a Korg Oasys, the origin desktop is sometimes completely muted, several restarts are necessary to get volume back. It seems origin does not like multiple midi signals as produced by Karma from the Oasys.  Connected to an m-audio ozonic, everything is ok untill I use the joystick, then the origin mutes as well. I hope I succeed uploading this firmware as the former versions resulted in the " newer firmware issue" with the connection program, in osx and xp as well....
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: moogy blues on January 08, 2011, 10:49:28 am
Is there an issue with the expression pedal function? Making a connection in the performance section does not appear to link to the parameter function in my case
Using 1.3.8
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 10:59:37 am
Just what I have been affraid of...it is not possible to do the update, see picture.(http://www.arturia.com/Users/freekroffel/Desktop/Schermafbeelding 2011-01-08 om 11.18.03.png)
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 11:07:52 am
Sorry, no picture but this is the message: The origin firmware is too recent for this version of origin connection, please download the latest version etc.etc. I do not understand this at all. I have downloaded 1.3.8 and this must be the latest version, right?
How is it possible that I get this message? I have see several posts here reagrding this issue and have tried all the suggestions of forum members (deleted alla arturia / origin files looked in the preferences) but still this annoying thing. :'(
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 08, 2011, 11:57:15 am
Within the 1.3.8 package you should find installers for Windows and Mac Origin Connection application. Did you install Origin Connection *before* trying the 1.3.8 update? If not then install it and you should not get this message anymore.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 12:12:28 pm
Hi,
Of course I did install connection before trying to update, that is what I read always on this forum.
The problem is, I can not upload new patches as well eg. the Pink Floyd sound set, as you can see in my avatar, I am a Floyd addict :)
Anyway, thanks for your reply, any suggestions?
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 12:33:23 pm
Maybe it is good to know that I have had this message since the first attempt to update so there could not be another version of the software on the computer. First I tried my Mac (OsX 10.6.6), then after several failures I thought it might be a platform dependant issue so I tried an XP computer (SP3, all updates installed) but instantly the same error message occured.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 08, 2011, 01:08:22 pm
One last thing, sorry but it is not possible to edit previous posts, I have firmware : BETAPRESET_7.0.2_RELEASE
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: kidharpoon on January 09, 2011, 09:58:26 pm
Everytime I try to update to v1.3.8, Origin Connection says "No Origin Found" after backing up the presets and rebooting/clicking OK.

I'm using the version of origin connection supplied with 1.3.8

Any ideas?
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Freakyfreekie on January 09, 2011, 10:07:07 pm
I hope there will be a solution. It seems the connection program is a bit quiky, at least.
Sad to see people are having problems with. Maybe a thourough uninstaller, for both the connection program AND origin (some sort of clearing the flashram) would be nice. It appears to me as if the origin seems to remember the last error and keeps behaving like the last situation. But hey, I am not an expert ;-(
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Niccolo on January 10, 2011, 09:59:32 am
FreakyFreekie, your problem with Origin Connection is related to the fact that your current firmware on Origin seems to be a very old version dedicated to tests. I have sent you a PM to try to find a solution.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Niccolo on January 10, 2011, 10:05:45 am
Everytime I try to update to v1.3.8, Origin Connection says "No Origin Found" after backing up the presets and rebooting/clicking OK.

Try the following: after the preset backup, when it asks you to reboot Origin, switch it off, connect it to a different USB port, then power it on and click OK.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: kidharpoon on January 10, 2011, 12:08:17 pm
Hi niccolo,

That didn'nt work either.

The origin itself is displaying the "firmware update" screen, but connection is still saying no origin found, after the preset backup and reboot.

Any more suggestions?
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Vangen on January 13, 2011, 03:12:24 am
Any update on the final 1.3 release date?  Or at least the next "gold candidate" version for us to test.  Thanks.
Title: Re: Origin Golden Master (?) Version 1.3.7
Post by: Philippe on January 13, 2011, 10:16:34 am
We're testing a 1.3.13 which will be available soon for download. It is not yet the final release but very close.