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General => Website => Topic started by: rob99 on September 07, 2010, 03:11:19 pm

Title: how long do helpdesk cases take?
Post by: rob99 on September 07, 2010, 03:11:19 pm
It's been a few days on mine and I'm wondering if that's the norm....

90913

Thanks,
Title: Re: how long do helpdesk cases take?
Post by: Antoine on September 07, 2010, 06:45:17 pm
Hi,
I just processed your case, sorry for the slight latency. 
Title: Re: how long do helpdesk cases take?
Post by: rob99 on September 10, 2010, 10:45:33 am
Can I get an update on my case, please.
Title: Re: how long do helpdesk cases take?
Post by: Antoine on September 10, 2010, 11:53:14 am
Case processed.
Title: Re: how long do helpdesk cases take?
Post by: chrisjadescorpion on September 17, 2010, 02:09:58 am
how long does it take normally?
been waiting, and i cant use my sofyware on my new setup.