Arturia Forums

General => Website => Topic started by: fuadhd on January 18, 2010, 02:56:47 pm

Title: Can't Register 10 Year Suite
Post by: fuadhd on January 18, 2010, 02:56:47 pm

Hi,

I bought the 10 year suite about 2 months back, and i can't add it to my account.

After the confirmation page, i'm stuck at this link.

http://anakin.agentspace.com:8080/arturia/RegisterPlugin_newbase_v2.jsp

I emailed tech support 2 times already, but i got an automated response

with no solution to my problem.

i hope this message would get to somebody who can help me.

,Fuad

Title: Re: Can't Register 10 Year Suite
Post by: Antoine on January 18, 2010, 04:37:30 pm

Hi Fuad,

I could not retrieve any inquiry from you (based on your email address) at the Tech
Support desk.
If you have a case number, please PM it back to me.

Title: Re: Can't Register 10 Year Suite
Post by: fuadhd on January 19, 2010, 07:36:22 am

hi,

Thanks for the quick response.

The case was actually submitted by the tech support guy

of Mediacast (Dubai Arturia Reseller).

The case number is 82119.

Hope to hear from you soon.

,Fuad

Title: Re: Can't Register 10 Year Suite
Post by: fuadhd on January 24, 2010, 01:12:25 pm

Hi Antoine,

I sent you a PM yesterday.

Any developments?

.Fuad

Title: Re: Can't Register 10 Year Suite
Post by: Antoine on January 29, 2010, 03:01:32 pm

Yep Fuad, my colleague Antonio currently is processing your case, you should have some news quickly, if not already.  :)

Title: Re: Can't Register 10 Year Suite
Post by: fuadhd on February 25, 2010, 11:12:40 am

I give up!!!!!!!

I'm returning this to Mediacast today!

I've waited long enough!