Arturia Forums

Harware Legacy versions => Analog Factory => Analog Factory Users Community => Topic started by: shmel on October 17, 2009, 11:30:17 pm

Title: License Number
Post by: shmel on October 17, 2009, 11:30:17 pm

Hi guys, i've bought today Arturia Analog Factory and Cubase 5. First i've installed Arturia and then decided to make my PC "clear" and installed all system new. So I have now new Windows and new Cubase, BUT I'm trying to activate Arturia again and it doesn't work. I get all the time a message, that i can activate this product only one time. What is it? I think, if I have activated Analog Factory in the first time, I should get some new activation code via e-mail or something like this, or like in case with Cubase - it was just saved to this Syncrosoft USB Stick.... So what I have to do now? I have software and keyboard, but can't use it (((( Please help!!!
Thank you

Title: Re: License Number
Post by: Antoine on October 19, 2009, 10:36:06 am

Case processed this morning through the regular Technical Support path.