Arturia Forums

General => Website => Topic started by: kevohden on April 24, 2009, 05:07:46 am

Title: New email address
Post by: kevohden on April 24, 2009, 05:07:46 am
I had moved prior to your changing the website.  My old email address kevohden@comcast.net is no longer valid.  how do I transfer my licenses to my current email address
mahalo
Keith
Title: Re: New email address
Post by: Antoine on April 24, 2009, 09:46:28 am
(handled through Technical Support desk)
Title: Re: New email address
Post by: kevohden on April 24, 2009, 07:04:19 pm
I have sent several messages via the contact support page and not received any feedback.  I was wondering if my requests were received.  Not sure if I need to send using the old email address or new.  How do I check?  Any advise would be appreciated  Mahalo
Title: Re: New email address
Post by: Antoine on April 27, 2009, 09:51:03 am
Your mail address gives permanent errors since Friday 24th of April.
Anyway, I just deleted the old registration, you are now able to register your MiniMg-V in your new account.
Title: Re: New email address
Post by: kevohden on April 28, 2009, 07:16:54 pm
Thank you how do I register Storm3?
Title: Re: New email address
Post by: Antoine on April 29, 2009, 09:12:57 am
Storm3 is a bit special process: the registration and authorization are the same process.
Send me your 16-digit license number via private mail, I'll drop an eye on it.