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Harware Legacy versions => Origin => General Discussion on Origin => Topic started by: bass1 on October 23, 2008, 08:27:31 am

Title: Origin startup
Post by: bass1 on October 23, 2008, 08:27:31 am

Why once I start up the Origin it brings the message about firmware upgrade on its screen and refers to Origin Connect?? How to start it so it works normally?

And the connection to Origin Connect is also working somehow strange, it doesn't load any presets from sinth. But it shows that Origin is connected.

Title: Re: Origin startup
Post by: Antoine on October 23, 2008, 10:09:21 am

(Case handled through the usual and adequate Technical Support way)

Title: Re: Origin startup
Post by: bass1 on October 23, 2008, 11:50:52 pm

So is there an answer to my question?

Title: Re: Origin startup
Post by: Antoine on October 24, 2008, 10:34:12 am

I sent you an email yesterday morning, did you receive it?

Title: Re: Origin startup
Post by: slammah2012 on October 26, 2008, 05:43:41 am

ohh man.......
It's already started.....

Anyone for some transparency around here?

Title: Re: Origin startup
Post by: Antoine on October 27, 2008, 10:15:09 am

Transparency is not always needed, nor even wished: there are also privacy imperatives, elements that are not intended to be publicly revealed (user name, machine S/N, software license number, activation codes, etc).
When I suspect a question to be answered with a more-than-generic response, or must be deeper investigated, the Technical Support must take over.
Hope everyone will understand that.

Title: Re: Origin startup
Post by: bass1 on October 28, 2008, 03:23:13 pm

Unfortunately no solution yet.
I might have got buggy device :-\
I have explained my situation to service guy by email, so waiting if he knows any solution.
Money frozen!!!