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Harware Legacy versions => Analog Factory => Analog Factory Users Community => Topic started by: TacklingDummy on October 22, 2008, 03:25:40 am

Title: How do I transfer my license from my old laptop to a new one?
Post by: TacklingDummy on October 22, 2008, 03:25:40 am

I migrated all of my applications.  The only one I can get working is my Analog Factory Experience.

Title: Re: How do I transfer my license from my old laptop to a new one?
Post by: Antoine on October 22, 2008, 10:20:02 am

Referring to Knowledge Base entry #103 (http://www.arturia.com/evolution/kb/?View=entry&EntryID=103):


You should use a Syncrosoft USB-eLicenser hardware dongle (Arturia, Steinberg, Korg...) and follow this guide:
==> http://www.arturia.com/evolution/kb_upload/documents/Syncrosoft_License_Transfer_EN.pdf

Title: Re: How do I transfer my license from my old laptop to a new one?
Post by: TacklingDummy on October 23, 2008, 02:41:18 am

I got a Steinberg Syncrosoft Dongle.  I did the transfer as instructed by the linked file.  I get a series of Messages now:

1.
SYNCOSOFT LICENSE CONTROL - Message
Your systemfinger print is not valid anymore.
The system's hardware configuration has been changed!
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

2.
Necessary files or information for the validity of the Soft-eLicenser have been changed or corrupted.  this can be cause by exchanging single files, the use of cleanup and backup tools or similar.
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.

3.
SYNCOSOFT LICENSE CONTROL - Message
Soft-eLicenser 'Sel Nr. 275695572 - F9CB09CD5A'
and stored license have been disabled.
Hardware licenses are not effected!

Please contact your vendor's support department for help reactivating.


I just want this to work.  What can I do?

Title: Re: How do I transfer my license from my old laptop to a new one?
Post by: Antoine on October 23, 2008, 10:27:10 am

Crosspost with message #8296 (http://www.arturia.com/evolution/smf/index.php?topic=2564.msg8296#msg8296).