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Controllers => MiniLab => MiniLab Technical Issues => Topic started by: rxnxadd on September 04, 2013, 07:18:19 am

Title: NO KEYBOARD DETECTED
Post by: rxnxadd on September 04, 2013, 07:18:19 am
I've tried any solution proposed here on the forum and nothing seems to work, the softwares are installed properly but my macbook pro doesn't seem to recognize the keyboard, it doesn't appear neither on the Lab or the Midi Control. The keyboard and the cable work properly because the lights get on.

Please, I'd appreciate any help, as soon as possible.
Title: Re: NO KEYBOARD DETECTED
Post by: arson on September 08, 2013, 07:08:03 pm
Had the same problem. I checked it on several PC's. Arturia MiniLab does not work on x64 operating systems. It loops on init (when pads are blinking/mooving from left to right). It looks like it is trying to init all over again. It is happening even on Ubuntu x64. I have to install 32bit operating system and the keyboard was detected.
Title: Re: NO KEYBOARD DETECTED
Post by: beethekook on September 09, 2013, 11:49:07 pm
Hey guys,

had the same issue with my MiniLab. I just wanted to send it back but then I tried another cable, IT FINALLY WORKED!
With the black cable in the package, my MiniLab got the blinking pads and was powered but was not detected. Then I took a cable from our old printer and now it works.

Just try it and let me know if it works ;)

Greetings from GER
Title: Re: NO KEYBOARD DETECTED
Post by: sephult on September 11, 2013, 12:19:14 pm
I am on my second MINILAB, the problem is x64.

Symptoms either, constant re-iterating on the USB bus (windows keeps connect/disconnect)....or Pad/Octave/right keys cycle, and everyonce in awhile a light will go down the pads.


x32 System the hardware works fine.
We need x64 compatible driver. Very misleading that the package and all material show Win8 x64 works for software, as well as saying that no driver is needed.

Title: Re: NO KEYBOARD DETECTED
Post by: traxonomy on September 16, 2013, 02:27:28 am
Hi, I am having the same issue. I can connect the keyboard to act as a midi controller for my DAW but when I run the Midi Control Centre it says that it cannot detect the keyboard. I too am running Win 8 / x64.

Title: Re: NO KEYBOARD DETECTED
Post by: tmm on September 16, 2013, 02:42:34 pm
Having the same issue here, too.  Except, I think my situation is slightly different, in that MIDI Control Center worked once for me (upon initial setup), but has not worked since.
Title: Re: NO KEYBOARD DETECTED
Post by: fadanoid on September 16, 2013, 08:04:20 pm
Mine works for a while on my 64 bit Win 7 machine then the keyboard becomes unresponsive, and not at all on my 32 bit Vista. Seems like the problems are very inconsistent.

And still no reply from tech support for me.
Title: Re: NO KEYBOARD DETECTED
Post by: Wavelength on September 22, 2013, 09:13:22 pm
Same basic problem on Win x64.  Worked until I tried to install the firmware update 2.1.0. 1.  The message said "error occurred, burn aborted".  Now keyboard is not recognized and no lights.  No reply from tech yet.
Title: Re: NO KEYBOARD DETECTED
Post by: made9 on September 23, 2013, 12:48:21 am
Same problem , works with my DAW, but when I open MCC it says "No Keyboard Detected", and i cant  upgrade the firmware, always stays at 0%
Title: Re: NO KEYBOARD DETECTED
Post by: Dav1d on September 23, 2013, 02:40:09 pm
Not sure this is fully related, but there is a couple of solutions here:
==> http://www.arturia.com/evolution/smf/index.php?topic=13091.0 (http://www.arturia.com/evolution/smf/index.php?topic=13091.0)

Title: Re: NO KEYBOARD DETECTED
Post by: made9 on September 23, 2013, 07:32:21 pm
Not sure this is fully related, but there is a couple of solutions here:
==> http://www.arturia.com/evolution/smf/index.php?topic=13091.0 (http://www.arturia.com/evolution/smf/index.php?topic=13091.0)

Not really, it installed the drivers the first time i plugged it in and like i said, it works in ableton but i cant update the firmware cause it says that the keyboard is not detected therefore i cant use Analog Lab stand alone
Title: Re: NO KEYBOARD DETECTED
Post by: made9 on September 24, 2013, 06:18:30 pm
i already noticed that a lot of people have the same problem, i realy think you should focus on finding a solution
Title: Re: NO KEYBOARD DETECTED
Post by: Dav1d on September 26, 2013, 02:52:49 pm
There is also this article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=182 (http://www.arturia.com/evolution/kb/?View=entry&EntryID=182)

For PC:
1/ Press "win" + "breack"
2/ Click on "device manager"
3/ Select "Sound video and Game controller section (or if there is a not recognized section "?")
4/ you will see : ==> "!" MiniLab
5/ Suppress this line
6/ Replug the controller

 :)
Title: Re: NO KEYBOARD DETECTED
Post by: made9 on September 26, 2013, 05:34:55 pm
There is also this article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=182 (http://www.arturia.com/evolution/kb/?View=entry&EntryID=182)

For PC:
1/ Press "win" + "breack"
2/ Click on "device manager"
3/ Select "Sound video and Game controller section (or if there is a not recognized section "?")
4/ you will see : ==> "!" MiniLab
5/ Suppress this line
6/ Replug the controller

 :)

doesnt work either :/ also this is a minilab
Title: Re: NO KEYBOARD DETECTED
Post by: Dav1d on September 27, 2013, 04:53:27 pm
Is the device manager refreshing when you plug the MiniLab ?

-- If so, you need to check if there is an unknown device that appears, then press delete.
Unplug the MiniLab then replug.
You will be able to perform the Firmware Update.

-- If not, there is a usb connection problem, change the cable or the usb port.



Title: Re: NO KEYBOARD DETECTED
Post by: made9 on September 27, 2013, 10:30:43 pm
Is the device manager refreshing when you plug the MiniLab ?

-- If so, you need to check if there is an unknown device that appears, then press delete.
Unplug the MiniLab then replug.
You will be able to perform the Firmware Update.

-- If not, there is a usb connection problem, change the cable or the usb port.

yes everything appears to be allright, and i tried all 4 usb ports,well i will soon try with another cable, but if the problem is really the cable because like i said, the controller is detected by ableton and i can work with it



Title: Re: NO KEYBOARD DETECTED
Post by: thefirstcriggs on October 02, 2013, 12:26:17 am
Hello, I'm having a relatively similar problem to what is being described here. My brand new minilab is connecting with analog lab, and also as a basic controller for garageband. However, when i have downloaded minilab MIDI control centre, it has said 'no keyboard detected' and shown NO FIRMWARE VERSION. I have tried to upgrade the firmware several times but it constantly stays on 0% and then when cancelled says 'burn failed'.

I am using an iMac running 10.7.5. Does this ring any bells to anyone? I'm very new at this and my head is starting to hurt!

thanks in advance
Title: Re: NO KEYBOARD DETECTED
Post by: Dav1d on October 02, 2013, 09:42:58 am
mmm This problem happens on Mac only, anyway, have you tried this article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=182
Title: Re: NO KEYBOARD DETECTED
Post by: Wavelength on October 11, 2013, 06:46:15 pm
Hi, I had much the same problem.  The MiniLab seemed to work OK until I tried to update firmware.  Then no lights no nothing.  Sent the thing back.  The replacement seems to work as advertised but I'm shy of trying to update firmware again.  Does anybody know what this firmware update is supposed to fix?  I would be grateful to hear from anyone that has successfully updated with no problems.  I do like the MiniLab now that it's working again and the Analog Lab download that came with it sounds great.  Thanks, Malcolm
Title: Re: NO KEYBOARD DETECTED
Post by: devilbythedeed on October 16, 2013, 10:55:33 pm
For me, the device works with Analog Lab and with a DAW (Reaper), but when I try to use Midi Control Center to assign controls, it says the keyboard can't be found. Apart from that, it works fine on my Windows 64-bit system. Also, the firmware updated without problems.
Title: Re: NO KEYBOARD DETECTED
Post by: dna514 on November 14, 2013, 09:05:10 pm
mmm This problem happens on Mac only, anyway, have you tried this article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=182

Hello David, While you seem to have much knowledge, your tedious end around routines are really not helping anyone with the problem they are asking for help with.

My MINILAB works with Ableton (not very well, thats why I need to use the MIDI editor).  So sending people to get Snoize or MIDI Monitor will not help them figure ANYTHING FURTHER out.  Using the product in Ableton has already proven the device is detected by the computer, therefore the MMC is at fault.

I'm sure you are trying to do your best, but look at the details people are giving and stop wasting their time to establish what they already know.  The device will work with a DAW but not the MIDI editor provided by Arturia.

Also this is issue is on Windows 7 32 or 64bit, Windows 8, Mac 10.6.8, 10.7 and 10.8.

All I want is the knobs to work correctly, they are almost completely inoperable, and it is clearly a MIDI or Firmware related issue.
Title: Re: NO KEYBOARD DETECTED
Post by: Goon on November 14, 2013, 09:22:58 pm
Works on Win7 64bit...no problem here
Title: Re: NO KEYBOARD DETECTED
Post by: Olle Sjöström on November 21, 2013, 07:05:22 pm
Having the same issues. Running Windows 8.1 64 bit. This keyboard works on a Windows 7 64 bit machine with no issues however, but I want to use it on my laptop, the Windows 7 machine is a huge monster of a computer.

The keyboard is detected in my "Printers and Devices" and named properly. My system is in Swedish, and it says "The unit is being configured".
It has the latest firmware (2.0.1.2?)

In my Device Manager list, it's detected as "USB Audio Device", but it's greyed out, and it ONLY shows when "View hidden devices" under the view menu is ticked. So I'm guessing it's trying to configure it but it can't...

Attached some images:
The first image shows the "Printers and Devices" page.
The second image shows the Device Manager tab with hidden devices not showing
The third image shows the Device Manager tab with hidden devices showing.

Frustrating. I tried everything everyone wrote on this board, nothing does it. I have yet to try another cable. EDIT: Tried changing cables and it didn't change a thing. Also tried checking to see if it could be a compatibility issue with USB 3, but no.
I want this to work so badly! The sounds in Analog Lab sounds delicious, and it's a good looking keyboard and for the money it's a dream machine. Too bad it doesn't work.

If I were to venture a guess, I'd say that there's some sort of generic USB MIDI driver missing on my system, but I tried downloading something like that and nothing helps... Maybe Arturia can help out with some generic USB midi drivers? Or at least look up this issue since it seems there's a great deal of people who are having it.

Will eventually try to install Win 7 on this laptop to see if it works with that. If that is the case, then it's just something wrong with Win 8.1 and this device, probably easily solved with software drivers from Arturia.
Title: Re: NO KEYBOARD DETECTED
Post by: Kiuas on January 11, 2014, 04:41:42 pm
Also same type of problem with win8.1 64bit.

MiniLab instals just fine, shows up correcly in the windows devices and works quite good with the AnalogLab (which is awesome), BUT "midi control center" don't recognize/connect to it at all. Tried all (reinstall, different cables and ports, reduced the number of installed USB drivers) but no luck. Having also gig sensitive differences in the pads. Specially #1 needs more force than others.

WHATS NEXT!? This too cool tool to let go!
Title: Re: NO KEYBOARD DETECTED
Post by: Olle Sjöström on January 12, 2014, 09:54:45 am
For me, nothing's changed. Still the same issues. Nothing recognizes the device.
Title: Re: NO KEYBOARD DETECTED
Post by: Olle Sjöström on January 16, 2014, 07:12:08 pm
I read on a Microsoft Developer's thread something about changing the register "osvc" value in the register. I tried that but it didn't help, but the lights started bouncing differently so it definitely did something with the USB connection.
Title: Re: NO KEYBOARD DETECTED
Post by: nated on January 28, 2014, 09:44:04 pm
I was having the problem where my minilab could not have firmware upgraded and was not being detected as a MIDI device.

To fix the solution i just turned on Windows Update and had everything update. The MiniLab now works to the best of my knowledge, i will play around with it and keep you updated.