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V Collection - Legacy versions => Analog Lab => Topic started by: wfm on June 30, 2013, 06:49:36 pm

Title: Analog Lab June 30th"loyalty coupon" not working
Post by: wfm on June 30, 2013, 06:49:36 pm

Hi folks,
Posting to say that my loyalty coupon that was supposed to expire tonight at midnight is saying today at 12:55pm Sunday June 30th that my coupon is expired.  I'm in USA, so even with GMT it should still be June 30th.  Advice?
Thanks in advance for reading! Best ;)  walt

Title: Re: Analog Lab June 30th"loyalty coupon" not working
Post by: Arvear on July 01, 2013, 09:55:55 am

Hello,

By me the same isue.
Il try it yesterday the 30th about 19:00 Dutch time but i get the same message.

Allready sent a mail to Arturia but no comment for so far.

Greetz RvR

Title: Re: Analog Lab June 30th"loyalty coupon" not working
Post by: dirk.stalmans@skynet.be on July 01, 2013, 10:33:23 am

Hi,
I had exactly the same experience. Redeem did not work and price stayed the same, and was not de discounted price at all. This was on 30/6 20:00 GMT+1 .

Title: Re: Analog Lab June 30th"loyalty coupon" not working
Post by: lyford on July 03, 2013, 05:24:04 am

I contacted Sales Inquiry <sales-inquiry@arturia.com> over the weekend with the same problem and proof of my attempt and they responded with an corrected code.  Not sure if it is too late now...

Buena Suerte,

Lyford