Arturia Forums

Harware Legacy versions => Analog Player => Analog Player Technical Issues => Topic started by: fakespoons on March 13, 2013, 05:47:21 am

Title: No activation code/Registration issues
Post by: fakespoons on March 13, 2013, 05:47:21 am
Just thought I would add my name to the pile of people who can't use their Arturia products. Seems like maybe thats how you get the attention of the tech support people. I just started a support ticket tonight (#125294), but Im hoping it helps with the sense of urgency.

Problem: Never received activation codes in the confirmation email.
Title: Re: No activation code/Registration issues
Post by: Dav1d on March 14, 2013, 05:51:29 pm
Have you been responded ?
Title: Re: No activation code/Registration issues
Post by: fakespoons on March 15, 2013, 05:00:55 am
Have you been responded ?
I have been responded to, and issued a new activation code David. Thank you for checking up.
I am having another issue, however. It appears there is a problem with Lion users having to re-enter their activation code upon launch and each additional instantiation of Analog Player. I am aware of this solution (Solution #3):
http://www.arturia.com/evolution/kb/?View=entry&EntryID=132
This seems to me like something I should not to do to my iMac, seeing as how I am a musician, not a computer programmer, and I dont want to mess anything up. Do you guys have an update or something coming for this problem?
Thanks for your help.
Title: Re: No activation code/Registration issues
Post by: Dav1d on March 15, 2013, 11:58:40 am
For a better understanding, here is a more elaborate article:
==> http://www.arturia.com/evolution/kb/?View=entry&EntryID=166
 :)