Arturia Forums

eLicenser protection system => Howto's and tips => Topic started by: raregroove on February 05, 2013, 07:45:18 pm

Title: NO RESPONSE FROM SUPPORT - Broken E-license Key
Post by: raregroove on February 05, 2013, 07:45:18 pm

I have an error with the e-licenser software that states my key is damaged.  I reported the incident (including key lic no, etc)  and have gotten no response after submitting a request and a follow up email.

As I have had several clients purchase Arturia products it is disturbing to think they might be put in a similar situation.

There doesn't appear to be any telephone support contact and I am in a bad spot.

William

Title: Re: NO RESPONSE FROM SUPPORT - Broken E-license Key
Post by: Dav1d on February 06, 2013, 10:15:45 am

On your Ticket yous aid that you finally get it sorted out, is it the case?  :)