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Arturia Software Center (ASC) => Technical Issues => Topic started by: drumrug on December 29, 2021, 11:08:31 pm

Title: Servers down?
Post by: drumrug on December 29, 2021, 11:08:31 pm
Howdy, just setting up my Audiofuse 8pre that I bought today and having trouble connecting to Software Center. It's failing to connect to servers over and over. I've uninstalled/reinstalled but it hasn't worked. I also tried to register the plugins that came with it individually through Ableton but it comes back with a "failed to sign in" error when using my Arturia login. Is there an issue today?

I'm on Mac OSX 12.1.

Thanks!
Title: Re: Servers down?
Post by: loph on December 29, 2021, 11:11:36 pm
Same issue here on Windows 10
Title: Re: Servers down?
Post by: Jon Nelson on December 29, 2021, 11:24:22 pm
At least I know I'm not the only one. Same issue here: "Can't connect to Arturia servers" ... they must be down.
Title: Re: Servers down?
Post by: MisterProDucer on December 29, 2021, 11:52:27 pm
Same here in Holland  :'(
Title: Re: Servers down?
Post by: Frozen Astrounaut on December 30, 2021, 12:40:04 am
Yep been down for a few hours now. Can't run anything unless it's in demo mode. Ridiculous and unacceptable. Once a product is registered to a machine that's IT  it should run without having to phone home everytime.Why is it  us paying users need to take in the teeth everytime .Now I have to jump through just to post a comment on this forum.
Title: Re: Servers down?
Post by: drumrug on December 30, 2021, 02:06:31 am
Can't run anything unless it's in demo mode. Ridiculous and unacceptable. Once a product is registered to a machine that's IT  it should run without having to phone home everytime.Why is it  us paying users need to take in the teeth everytime .


Forgive my ignorance, but is that really how it works? Plugins from Arturia need to be confirmed by an internet handshake every time you want to use them? If that's the case, I had no clue when buying this interface and probably would have made a different choice. The plugin bundle was what swayed me.
Title: Re: Servers down?
Post by: loph on December 30, 2021, 11:23:26 am
Seems to be working again ...
Title: Re: Servers down?
Post by: mason on December 25, 2022, 01:35:25 pm
I did all of the above and still not working.