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Arturia Software Center (ASC) => Technical Issues => Topic started by: arlo on December 29, 2021, 01:15:26 am

Title: ASC Windows Error 01 possible fix!
Post by: arlo on December 29, 2021, 01:15:26 am

I have been having the same issue as many running ASC on a Windows 10 machine.

Iam able to get ASC to connect by going into task manager by doing the - "control/alt/delete" - method.

Click on "Task Manager"

Click "Details Tab"

Look for "ArturiSoftwareCenterAgent.exe"  and you will need to end the task by right click and end task.

Start ASC again and it should connect.
It's a temporary solution and not really the fix.

I hope this helps narrow it down for Arturi developers to get a fix. It's the ASC agent which is not closing or shutting down from it's last connect.

Title: Re: ASC Windows Error 01 possible fix!
Post by: atari400 on December 30, 2021, 01:48:07 am

Thanks for the suggestion but unfortunately doesn't work for me.
I tried a full reboot also (should have a similar result to stopping the process) but no luck.

Title: Re: ASC Windows Error 01 possible fix!
Post by: arlo on January 04, 2022, 02:30:44 am

Make sure you quit your DAW, and  all Arturia software first. Then try end task on arturia agent.

Works every time for me so far. Major pain in the ass though and why they can't fix it must be either very difficult or negligence.