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Controllers => KeyLab Essential => KeyLab Essential - Technical Issues => Topic started by: taiga on November 24, 2021, 08:19:08 pm

Title: Problem with cant sleep the computer when a device is connected.
Post by: taiga on November 24, 2021, 08:19:08 pm
If I connectd to another Computer B via RDP※ connection with Keylab essenntial 49 connected to the Computer A.
And then exit RDP and sleep the Computer A, I get a Kernel-Popwer-41 error.
If I don't use RDP, no error will occur and Computer A can sleep, and can back from sleep.
Also, if Computer A is sleep with KeyLab essential removed, there is no problem. Computer A can sleep, and can back from sleep.
※RDP is Remote Desktop

Is anyone else experiencing the same phenomenon?
or Is there a solution?

Windows10 Home 64bit
version : 21H2
build : 19044.1348

CPU : intel core i9 10850K
RAM : Micron DDR4-2666 16GB x 4
GPU : Zotac RTX 3070 Twin Edge