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Hardware Instruments => MatrixBrute => MatrixBrute - Technical Issues => Topic started by: thark on May 29, 2021, 03:52:56 pm

Title: Midi Control Center Incident
Post by: thark on May 29, 2021, 03:52:56 pm
I had a bit of a scare a couple of days ago. While trying to back up my patches with Midi Control Center I kept getting error messages something like “cannot get preset A1”. Nothing that I did fixed the problem ... not trying multiple usb cables or different computers. This lead me to believe that the problem was in the Matrixbrute and that I would have to return it (it’s still under warranty thankfully). I shut the MxB down and slept on it.

Next day I turned the matrixbrute on and tried another backup and ... it worked! I thought about it and realised that the day before I had accidentally left the matrixbrute on all night before trying a backup. The fix, apparently, is not to leave it powered for long periods of time.

So, with all of that out of the way, is overheating in the matrxbrute a problem? Has anyone observed this or similar problems?

Cheers,

Keith
Title: Re: Midi Control Center Incident
Post by: STM on May 30, 2021, 03:58:49 am
Interesting. I never had an issue like that, but I don't let the MxB powered over night.
I'll just give it a try and report if some problem turns up.
Title: Re: Midi Control Center Incident
Post by: STM on June 01, 2021, 04:03:38 am
Just to let you know: my MxB is running almost 2 days now and I have no problems transfering presets in any direction.

EDIT: the sleep mode (screensaver) was active