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Controllers => KeyLab Essential => KeyLab Essential - Technical Issues => Topic started by: thomass link on March 29, 2021, 11:20:35 am

Title: Doesn't recognize a longer cable
Post by: thomass link on March 29, 2021, 11:20:35 am
I recently bought a longer cable (same type: usb a to b), but the keyboard doesn't work when I use the new cable.  >:(

Does the keyboard just not recognize the new cable?
Title: Re: Doesn't recognize a longer cable
Post by: MajorFubar on March 29, 2021, 01:04:31 pm
Welcome.

You shouldn't have any issue if the cable is 3m or less. Have you ruled out the possibility the cable is faulty?