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Software Instruments => Analog Lab V => Analog Lab V - Technical Issues => Topic started by: MCMorrise on February 23, 2021, 01:42:07 am

Title: Analog Lab V doesn't recognize my VC installation
Post by: MCMorrise on February 23, 2021, 01:42:07 am

I own V Collection 8 (and 7, 6, 5, and 4). I've just started using Analog Lab V. But every time I want to edit a sound in Analog Lab V, I get the same dialogue:

You need to own the full version of [synth] to have access to all the parameters inside Analog Lab.
Visit the Arturia website to learn more about [synth] and V Collection.

What gives? This is ridiculous.

Setup: 2020 iMac, Catalina 10.15.7, Analog Lab V 5.0.1.1263

Title: Re: Analog Lab V doesn't recognize my VC installation
Post by: MajorFubar on February 23, 2021, 09:38:09 am

What happens when you launch the synths manually? Does it recognise they are authorised and not demo versions?

Title: Re: Analog Lab V doesn't recognize my VC installation
Post by: LBH on February 23, 2021, 07:12:16 pm

Hi,

Have you tried to deactivate your product, and then activate it again?
Sometimes that can help with activation errors.

Title: Re: Analog Lab V doesn't recognize my VC installation
Post by: MCMorrise on February 24, 2021, 04:28:02 pm

Yes; if I launch any standalone other than Analog Lab V, the installation is recognized. I'll see about de/reactivating Analog Lab V.

Title: Re: Analog Lab V doesn't recognize my VC installation
Post by: marie_arturia on March 17, 2021, 03:13:22 pm

I suggest you to contact the support for this issue !