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Arturia Software Center (ASC) => Technical Issues => Topic started by: armandhammer on February 17, 2021, 07:17:41 am

Title: ASC on Windows not working
Post by: armandhammer on February 17, 2021, 07:17:41 am

ASC was working fine, but I tried to launch it today to check for updates to my installed software (V Collection 8) and it just puts a window in the middle of the screen that says "Auto Update -- Downloading latest version... o%" then it immediately quits. I verified in Task Manager that it's not running in the background, and there's also no network activity. I restarted my PC and ASC still doesn't work.

Help?

Title: Re: ASC on Windows not working
Post by: armandhammer on March 04, 2021, 02:01:54 pm

Seriously, nothing? Does Arturia not help users here?

Title: Re: ASC on Windows not working
Post by: MajorFubar on March 04, 2021, 04:06:03 pm

Well I'm making an educated guess that not all Windows users are having problems with ASC, so it must be something specific at your end.
Have you tried uninstalling it through Windows, downloading it again and re-installing it?

To answer your other question, no generally not. This is a users' community. If you want an official reply from Arturia you normally have to raise a ticket.