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Software Instruments => Jup-8 V4 => Jup-8 V4 - Technical Issues => Topic started by: Kokkobil3 on January 19, 2021, 10:00:28 am

Title: Pro Tools 2020.12 on mac doesn't recall settings correctly
Post by: Kokkobil3 on January 19, 2021, 10:00:28 am

Very bad bug when I reopen the session,
basically all the settings are messy. Need to save and reload the patch before closing the session and recall it when I open it.
I'm on Mac Os Mojave, latest version, Pro Tools Ultimate latest version.

*also: the capthca system of this forum is horrible. almost impossible to recognize the letters, and safari doesn't "read"them for you to listen, had to install chrome...

Title: Re: Pro Tools 2020.12 on mac doesn't recall settings correctly
Post by: Matthieu_Arturia on August 04, 2021, 03:01:46 pm

Hello Kokkobil3!
sorry for the late answer...
Do you still have this bug?
Could you contact our support and send us a problematic session?
I tried to replicate your issue but my protools and jup are working fine, no issue regarding parameters recall. (Pro tools 2021)
Waiting for your answer.
thanks in advance.
cheers!