Arturia Forums
Harware Legacy versions => KeyLab => KeyLab Technical Issues => Topic started by: robbofair on August 21, 2020, 01:45:07 pm
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Hi,
I am getting an issue where the KeyLab 61 keys C1-G1 are triggering multiple other keys across the keyboard.
For example, in the MIDI Control centre when I play C1 I can see that the keys C3 G#3 E4 C5 C1 G#1 and E2 are all entering a note on state.
The rest of the keyboard works fine and I have tested this across multiple apps. Furthermore, I have updated to the latest firmware and have also tried a hard reset (power on while holding the octave +/- buttons).
Please let me know if there is a way that this can be resolved.
Thank you
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Faulty, send it back (assuming it's new).