Arturia Forums

Hardware Sequencers => KeyStep => Keystep Technical questions => Topic started by: mylifemark on May 01, 2020, 07:09:49 am

Title: midi notes of low octave on arturia Keystep 32 keyboard do not sound on tracks
Post by: mylifemark on May 01, 2020, 07:09:49 am
on the Keystep 32 keyboard, i can't get the lowest 9 notes of the octave to generate sound when used as a Midi device on my
DAWs.  i tried using midi tracks on both Ableton Live 10 and Mixcraft 8 with the same result of the notes not sounding.

when i convert the Midi to Audio and send it  to the DAWs or Audio monitors, all the keys sound.

could not find a solution in the Midi Control Center Panel, or in the DAW applications.

i sent several messages to Arturia Support but i did not receive any reply.
Any advice?   :'(