Arturia Forums

Software Instruments => Pigments => Pigments - Technical Issues => Topic started by: NikalMight on April 25, 2020, 04:14:48 pm

Title: Pigments 2.0.1.837 crashes
Post by: NikalMight on April 25, 2020, 04:14:48 pm

I've just been playing around with Pigments today and it's crashed twice. I'm on W10 in Reaper 6.0.8. I've checked the Windows log. The faulting module was Pigments.vst3 for one of the crashes and pigmentsProcessor.dll for the other one, so it looks like there are 2 bugs to fix. I'm not sure what I was doing to cause the crash.

Code: [Select]

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Windows Error Reporting" />
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2020-04-25T13:58:18.220777900Z" />
  <EventRecordID>35945</EventRecordID>
  <Channel>Application</Channel>
  <Computer>RoguePC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>1733970597782830741</Data>
  <Data>4</Data>
  <Data>APPCRASH</Data>
  <Data>Not available</Data>
  <Data>0</Data>
  <Data>reaper.exe</Data>
  <Data>6.0.8.0</Data>
  <Data>5e879ecd</Data>
  <Data>pigmentsProcessor.dll</Data>
  <Data>2.0.1.837</Data>
  <Data>5e5fbad4</Data>
  <Data>c0000005</Data>
  <Data>00000000000be20c</Data>
  <Data />
  <Data />
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6DE8.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FFC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER701C.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER702A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER704A.tmp.txt</Data>
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_reaper.exe_2b106171195cafec36dc81cda285babafc1fcc3e_5f729d45_21de9656-15dc-49ef-a7d2-dcdb5730596b</Data>
  <Data />
  <Data>0</Data>
  <Data>cde32885-f8fe-43d7-ac2f-ba637b813bde</Data>
  <Data>268435456</Data>
  <Data>3e158c0c6650168c78104d125bd13e95</Data>
  <Data>0</Data>
  </EventData>
  </Event>

Code: [Select]

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Level>2</Level>
  <Task>100</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2020-04-25T12:56:39.156552800Z" />
  <EventRecordID>35926</EventRecordID>
  <Channel>Application</Channel>
  <Computer>RoguePC</Computer>
  <Security />
  </System>
- <EventData>
  <Data>reaper.exe</Data>
  <Data>6.0.8.0</Data>
  <Data>5e879ecd</Data>
  <Data>Pigments.vst3</Data>
  <Data>2.0.1.837</Data>
  <Data>5e5fbbea</Data>
  <Data>c000041d</Data>
  <Data>00000000001c9755</Data>
  <Data>43b4</Data>
  <Data>01d61afd74b0dbe8</Data>
  <Data>C:\Program Files\REAPER (x64)\reaper.exe</Data>
  <Data>C:\Program Files\Common Files\VST3\Pigments.vst3</Data>
  <Data>24b3e774-54ce-4c68-b22c-d0cd0122b64b</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

Title: Re: Pigments 2.0.1.837 crashes
Post by: LBH on April 25, 2020, 04:26:41 pm

Do you have this issue, when you use Pigments as VST2 plugin and when you use it as a standalone application?

Title: Re: Pigments 2.0.1.837 crashes
Post by: NikalMight on April 26, 2020, 03:53:03 am

I haven't tried it. I'll give it a go.