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Arturia Software Center (ASC) => Technical Issues => Topic started by: yellowide on January 09, 2020, 03:53:46 pm

Title: How long for an unregister of a license?
Post by: yellowide on January 09, 2020, 03:53:46 pm
Hello Forum,

my first topic  :)

Does anyone know how long an unregister of a license will take?
I have sold a Spark LE with the Expansion Packs.

I´ve sent my request to Arturia several times (since Wednesday morning).
So far there has been no response.

Does it always take that long?
Any ideas or suggestions?

Thanks a lot!

Best regards, Marc (Hamburg/Germany)
Title: Re: How long for an unregister of a license?
Post by: LBH on January 09, 2020, 04:15:48 pm
Hi and welcome to Arturia forums.

I think Arturia support is quite busy at the time being. I don't know, if they also are marked by the conflits in France.
In my exsperience it normally does'nt take long.
Today is thursday and you posted yesterday.

Best regards
Title: Re: How long for an unregister of a license?
Post by: yellowide on January 09, 2020, 04:38:24 pm
Well then I'll be patient.

Thank you  :)
Title: Re: How long for an unregister of a license?
Post by: yellowide on January 13, 2020, 02:34:27 pm

Short feedback:

It took 58 hours to delete my registration  (SPARK LE + EXPANSION PACKS).


Best regards,

Marc