Arturia Forums
Arturia Software Center (ASC) => Technical Issues => Topic started by: yellowide on January 09, 2020, 03:53:46 pm
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Hello Forum,
my first topic :)
Does anyone know how long an unregister of a license will take?
I have sold a Spark LE with the Expansion Packs.
I´ve sent my request to Arturia several times (since Wednesday morning).
So far there has been no response.
Does it always take that long?
Any ideas or suggestions?
Thanks a lot!
Best regards, Marc (Hamburg/Germany)
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Hi and welcome to Arturia forums.
I think Arturia support is quite busy at the time being. I don't know, if they also are marked by the conflits in France.
In my exsperience it normally does'nt take long.
Today is thursday and you posted yesterday.
Best regards
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Well then I'll be patient.
Thank you :)
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Short feedback:
It took 58 hours to delete my registration (SPARK LE + EXPANSION PACKS).
Best regards,
Marc