Arturia Forums

General => Website => Topic started by: EricDahli on January 07, 2020, 06:09:58 pm

Title: User Blocked - Can't access my Arturia products
Post by: EricDahli on January 07, 2020, 06:09:58 pm
Hello!

I can't access my Arturia DX7 V instrument in my DAW (it says "This software is not activated on this computer" even though I have activated it before), or log in to the website. Neither can I request a new password as it just says "User Blocked".

From what I've gathered online I must have missed/not gotten my activation email, however I can't access the support and ask for a new one as I can't log in.

Any moderator who can help with this?

Thank you