Arturia Forums

Controllers => MiniLab MKII => Topic started by: That One Synth Pad on December 29, 2019, 05:37:10 am

Title: UVI Grand Piano Model D software missing
Post by: That One Synth Pad on December 29, 2019, 05:37:10 am
I've been scouting around the Web for the UVI Grand Piano Model D software (which came with my MiniLab mkII). Unfortunately, I can't find the free version of it (which is supposed to be listed in the Downloads & Software page.) Is there any way you could send a download link to it below?

Best of luck finding it,
Ethan
Title: Re: UVI Grand Piano Model D software missing
Post by: LBH on December 29, 2019, 04:41:24 pm
Hi and welcome to Arturia forums.

The UVI Piano is a UVI product. So you will not find it on the download page for Arturias products.

After searching for "UVI" and reading about it in Minilab MKII manual, then i assume you have the serial number or a card with instructions about the included UVI Piano that came in the box. Please read and do what the manual say (Registrate your Minilab MKII).
I can't tell if you have further informations or possibilities on your Arturia account.
I assume there are instructions somewhere to follow this procedure: https://support.uvi.net/hc/en-us/sections/360000193417

I assume that's it.
Title: Re: UVI Grand Piano Model D software missing
Post by: MajorFubar on December 30, 2019, 12:09:46 pm
As usual, LBH is correct. Your controller will either have shipped with a card containing a registration key for UVI, or you will have been emailed a registration key when you registered your controller with Arturia (Arturia have used both methods in the past). Contact Arturia support with your proof of ownership (usually your s/n and activation key) and I'm sure they will be able to help, though possibly not during this 'no mans land' period between Xmas and New Year.