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Topic Summary

Posted by: waltercruz
« on: November 29, 2016, 11:59:59 pm »

HI everyone,
sorry for the delay. Now that Arturia software center has been updated to 1.2.0.114 and all VC5 synths have been updated to x.0.4 or x.0.5 versions,
do you people still encounter these activation issues? i re-checked today on my osx 10.10.5 with every stuff up to date, and everything was fine.

thanks in advance for your feedbacks,

Best,

It seems fine to me now!
Posted by: Germain.arturia
« on: November 25, 2016, 11:24:25 am »

HI everyone,
sorry for the delay. Now that Arturia software center has been updated to 1.2.0.114 and all VC5 synths have been updated to x.0.4 or x.0.5 versions,
do you people still encounter these activation issues? i re-checked today on my osx 10.10.5 with every stuff up to date, and everything was fine.

thanks in advance for your feedbacks,

Best,
Posted by: Tonekontrol
« on: September 27, 2016, 02:45:54 pm »

Please Arturia - get it fixed and at least let us now what progress is being made!
Posted by: timber
« on: September 16, 2016, 01:12:03 pm »

This problem is driving me crazy because the Arturia plugins stop playing after a while until I reload the entire project. But since they think they're not activated, they won't save their presets and reset to the default one. All I got from support is to re-activate the V-Collection but it did not fix the issue.
Posted by: Tonekontrol
« on: September 06, 2016, 09:42:57 pm »

Hello Guys.

Can you please confirm that your issue happens with Logic Pro only ?

I saw some users having the same issue, but only with the AU in Logic.

-

Btw, have you at least tried to deactivate / reactivate ? (ASC > Gears Tab > Deactivate all)

Looking forward to hearing from you

Best

Edouard

Has happened to me one time with Cubase / VST as well. besides the activation / patch reset bug I've described another bug that might be related where cubase will stop playback and the GUI will flicker
Posted by: timber
« on: September 06, 2016, 09:24:43 am »

Edouard,

No, not Logic only. Obviously, I'm writing about Ableton and VST.
Posted by: onerob
« on: August 30, 2016, 06:50:14 pm »

Hi

I've replied to your support email, but just to confirm: I use Logic Pro 10.2.4 and MacOS 10.11.6. I don't spend time enough time in other DAWs to have noticed the problem elsewhere.

I've tried deactivating and reactivating, re-installing, checking file permissions. Nothing is working  ???
Posted by: Edouard_Arturia
« on: August 30, 2016, 03:35:42 pm »

Hello Guys.

Can you please confirm that your issue happens with Logic Pro only ?

I saw some users having the same issue, but only with the AU in Logic.

-

Btw, have you at least tried to deactivate / reactivate ? (ASC > Gears Tab > Deactivate all)

Looking forward to hearing from you

Best

Edouard
Posted by: timber
« on: August 14, 2016, 09:22:23 am »

I also posted this here a while ago but didn't get a reply so far. Pretty bummed about the Arturia support : /

http://forum.arturia.com/index.php?topic=88253.0
Posted by: onerob
« on: August 13, 2016, 12:57:04 am »

Yup, me too. I'm glad I'm not the only one.

I'm up-to-date with the latest version of everything and use Logic as my DAW.
Posted by: Tonekontrol
« on: August 12, 2016, 10:34:01 am »

Same problem here - OSX El Capitan 10.11.6
Posted by: timber
« on: August 10, 2016, 03:49:36 pm »

OSX 10.11.6, ASC 1.1.9.1012. Never had a problem stand-alone. It doesn't show an error after loading the project into Ableton either. I just notice there's an issue when the synth suddenly won't play anymore. When I open the plugin window, I get the error message that it's not activated. Sometimes I can click "activate" and it's back up. Other times, all I can confirm is "Finish" and it will remain dead until I delete it from the project and load a fresh instance.
Posted by: Germain.arturia
« on: August 10, 2016, 11:47:51 am »

Hi everyone, and sorry for the delay .
investigating on this one.
@everyone,  Could you please tell me what OSX versions you have?

I assume you are using ASC 1.1.9.1012. Just for info, when you open a "non-activated" synth in standalone, do the popup window show the message "can't communicate with arturia software center" ?

Thanks for your patience, and sorry for the inconvenience

Best,

Posted by: timber
« on: August 10, 2016, 09:20:46 am »

I get this, too! Really annoying but no help from Arturia. Any fixes? Did offline authorization do the trick?
Posted by: waltercruz
« on: July 18, 2016, 02:35:52 pm »

Hey! I've done the offline authorization  on Mac, and now my authorization glitches seem solved. Gonna try more and report here in some days.
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