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Author Topic: Where is my keyboard ??? its been a month!  (Read 1741 times)

juzimmer

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Where is my keyboard ??? its been a month!
« on: February 29, 2016, 04:47:46 am »
Hi, It seems that i can't get a response from someone through my open ticket about my Arturia 88 keyboard. I sent it to get serviced/repaired weeks ago and i haven't heard anything back as to whats going on with it and about reimbursement of the shipping charges. This is getting so frustrating that I can't even get a response to an update as to the whereabouts of my keyboard or anything. At this point I'm not left with many options but to seek outside advice to get my one thousand dollar keyboard back.

I attached my login with all the case numbers.

Edouard_Arturia

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Re: Where is my keyboard ??? its been a month!
« Reply #1 on: March 07, 2016, 09:30:43 am »
Hello.

Your parcel has already been shipped like mentioned my US colleague on the
Wed, 02 Mar 2016.

I send your tracking number by PM.

Best Regards

Edouard
« Last Edit: March 07, 2016, 11:53:52 am by ben arturia »
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