March 29, 2024, 12:00:30 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Deactivate License from Web Browser?  (Read 4766 times)

adgjk

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Deactivate License from Web Browser?
« on: July 01, 2015, 06:15:31 pm »
Hi,

I'm really hoping that someone can help me out here. I licensed one of my 5 copies of Arturia V Collection and since then my installation of Mavericks on my Mac became corrupt. I've wiped the hard drive and started fresh with Yosemite, but I realised I didn't ever get a chance to deactivate my license on the Mavericks installation and now I can't get back into it to do so...


Is there any way of deactivating through a browser?

Thanks

Terrym

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1.542
  • Karma: 40
    • soundcloud.com/logicaldream
Re: Deactivate License from Web Browser?
« Reply #1 on: July 01, 2015, 09:57:11 pm »
did you not backup your system as the file would have been saved . i don't think you can get the licence back but you do have 4 others right?


terrym
TerryM
ARTURIA Tester for Minifreak,All software Polybrute,Keystep pro,Audiofuse range, Microfreak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE,kl88,matrix12,Semv,Beatstep,Minibrute 2,Pigments
ASC,Vcol6, Beatstep pro, VCOL8, Synclavier v.Minibrute2s

adgjk

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Deactivate License from Web Browser?
« Reply #2 on: July 01, 2015, 10:00:45 pm »
There may be some files backed up somewhere, but I don't think I have a bootable backup... What would I be looking for and what can I do with it?

Terrym

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1.542
  • Karma: 40
    • soundcloud.com/logicaldream
Re: Deactivate License from Web Browser?
« Reply #3 on: July 01, 2015, 10:02:56 pm »
not the bootable back up  but the time machine back up did you use that.




terrym
TerryM
ARTURIA Tester for Minifreak,All software Polybrute,Keystep pro,Audiofuse range, Microfreak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE,kl88,matrix12,Semv,Beatstep,Minibrute 2,Pigments
ASC,Vcol6, Beatstep pro, VCOL8, Synclavier v.Minibrute2s

adgjk

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Deactivate License from Web Browser?
« Reply #4 on: July 01, 2015, 10:05:58 pm »
I didn't use time machine, hence why I don't have a bootable backup, but I did grab a load of library files that I thought might be important, along with my documents and such

adgjk

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Deactivate License from Web Browser?
« Reply #5 on: July 02, 2015, 10:11:28 am »
Is it possible to somehow deactivate ALL my licenses and I can reactivate on the machines I use? I'm using 3 licenses currently (home, studio and portable) and I would like to have 2 spare licenses should I need them, not just 1...

adgjk

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Deactivate License from Web Browser?
« Reply #6 on: July 07, 2015, 06:25:16 pm »
Anyone?

Edouard_Arturia

  • Product Manager
  • Administrator
  • Sr. Member
  • *****
  • Posts: 427
  • Karma: 51
Re: Deactivate License from Web Browser?
« Reply #7 on: July 09, 2015, 10:48:47 am »
Hey guys.

adgjk: I sent a PM, sorry for the delay !!!

Kindly

Edouard
DGDGDGDGDG

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines