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Author Topic: User is Blocked?  (Read 4657 times)

vassillios

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User is Blocked?
« on: January 30, 2015, 02:06:46 am »
Hello,

I recently purchased the V Collection and have fired up the software center and logged into My Arturia many times, but now I get a "user Blocked" message. I tried to receive a new password, but when I enter my email address, I also get "User Blocked", what's the deal?

suhblyme@yahoo.com is my email address

Thanks

Jerome Arturia

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Re: User is Blocked?
« Reply #1 on: January 30, 2015, 03:03:53 pm »
Hi vassillios,
Sorry for the inconvenience caused!
This was a temporary issue, it's been fixed this morning; you should now be able to log in again.

dogson

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Re: User is Blocked?
« Reply #2 on: September 28, 2015, 11:37:55 am »
This issue has NOT been fixed. I just purchased the V Collection 3 hours ago and the exact same thing happened to me.

icestormmusic

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Re: User is Blocked?
« Reply #3 on: December 09, 2015, 11:52:03 pm »
I hate to be a me-too poster, but I am experiencing the same "user is blocked" message for my account.  I can provide my account name to an admin via PM if needed.

-Daniel

northerntropic

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Re: User is Blocked?
« Reply #4 on: January 01, 2016, 06:40:05 pm »
I just purchased The CS-80 from your website and when i try to register the vst it says my account has been blocked?!! Please sort this out ASAP.

mrkeeny

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Re: User is Blocked?
« Reply #5 on: January 10, 2016, 10:13:37 pm »
Hello, i have the same issue.  Please help.

my username is :  mrkeeny

mrkeeny@gmail.com

Dav1d

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Re: User is Blocked?
« Reply #6 on: January 11, 2016, 09:42:35 am »
Not sure if this is related, but your account was not activated, now it is :)
You can try.

Some users seems to have issues to receive the activation account email.

The best is to take a look in your Spam folder each time, just in case.

:)

 

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