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Author Topic: Matrix 12 Screen Issue....  (Read 4502 times)

jcotner

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Matrix 12 Screen Issue....
« on: January 21, 2015, 05:22:30 am »
I have already queried Arturia tech support about this but will post here
in case anybody else runs into it.
I run my Soft Synths on a HP laptop connected to a 32" monitor via HDMI.
Both monitors are set to a resolution of 1366X768 and my primary monitor
is the 32" device. I use Win7 SP1.
When I start Matrix 12, it opens up on the primary monitor but the Title
bar is off the screen. So I can't close,minimize, or most importantly move
the main window of Matrix 12. I can close and minimize using the program
icon in the Windows task bar but can't move.
Since Arturia programmers won't let you move the window anywhere without
using the Title bar, I can't. I would like to be able to move the window to my
secondary monitor from time to time and I should be able to do that.
I can change screen resolutions and move it but that is really one back hack
and you should not have to do it that way.
BTW I've check the manual and product pages on the Arturia website and no
screen resolutions requirements are given.
I am hoping this is addressed in the next release (maybe).

jcotner

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Re: Matrix 12 Screen Issue....
« Reply #1 on: April 14, 2015, 07:13:23 am »
I got a message from Arturia Support saying they were changing the code
base to allow for window resizing. It would seem this will apply to a number
of other Arturia instruments as well.
No date was promised, but I find it encouraging to see the programmers are
willing to address this issue.

George Ware

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Re: Matrix 12 Screen Issue....
« Reply #2 on: April 26, 2015, 10:53:34 pm »
My stand alone always open as a blank black window

George Ware

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Re: Matrix 12 Screen Issue....
« Reply #3 on: April 26, 2015, 11:49:20 pm »
My stand alone always open as a blank black window

George Ware

If you have'nt done this allready, then i suggest you:
1. Check if the newest version is installed, and if not then install the new Matrix.
2. Else reinstall the newest Matrix.
3. Perhaps you need a clean reinstall if a reinstall is'nt enough - that means deleting everything including hidden files - and then reinstall the newest Matrix.
Just remember to create a back-up first. Especially of your own work.

Still a problem after doing this, then contact Arturia Support.

Good luck.



 

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