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Author Topic: Cant login or recover password.........Failed to save user.....  (Read 2118 times)

TomVenter

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Cant login or recover password.........Failed to save user.....
« on: December 13, 2014, 11:29:33 pm »
Im trying to login to my arturia account in order to buy the v collection. My password dosent work, but when i try to recover my password i only get the the message "failed to save user: please enter your name". Thinking my account was deleted i tried to reregister but i only got an error message saying my email address was already in use with another account.

Any suggestions??

Thanks.


Dav1d

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Re: Cant login or recover password.........Failed to save user.....
« Reply #1 on: December 15, 2014, 10:10:12 am »
please try, and let me know

:)

TomVenter

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Re: Cant login or recover password.........Failed to save user.....
« Reply #2 on: December 15, 2014, 11:47:43 am »
Tried again and it worked. Maybe theres been something wrong with the site over the weekend.

itbytes

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Re: Cant login or recover password.........Failed to save user.....
« Reply #3 on: January 10, 2015, 07:25:17 pm »
Hi, Ive got the same problem. It cant retrieve my password and it filed to save user. So I cannot use my coupon :(
I have tried this several times in several days without any luck at all. Same boring messages and I cant get my account.
I surely hope that Arturia will help out here and get us who cannot access the account letting us buy this after today, 10 jan.

 

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