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Author Topic: Mini V and ASC  (Read 3546 times)

AndyVS

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Mini V and ASC
« on: November 27, 2014, 01:37:51 pm »
Hi,

"Mini V canīt communicate with the Arturia Software Center"

BTW: I installed the ASC on my Studio PC and my notebook, but: where are my five licenses?  Analog Lab just 1 activation left...  Bug or feature?

Best regards
Andreas
« Last Edit: November 27, 2014, 07:25:16 pm by Adrien »

Adrien

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Re: Mini V and ASC
« Reply #1 on: November 27, 2014, 02:44:17 pm »
Hello

You now have 5 activations in your MINIV count.

About the "can't comunicate", dit you try the button "retry"?

Best
« Last Edit: November 27, 2014, 02:57:58 pm by Adrien »
Adrien Courdavault
DSP & Software engineer
Arturia

AndyVS

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Re: Mini V and ASC
« Reply #2 on: November 27, 2014, 03:35:11 pm »
Hi,

Yes several times - no chance. ;-)

Best regards!

Andreas

Adrien

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Re: Mini V and ASC
« Reply #3 on: November 27, 2014, 03:44:16 pm »
Hello,

Did you try to reboot ?

Best
Adrien Courdavault
DSP & Software engineer
Arturia

AndyVS

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Re: Mini V and ASC
« Reply #4 on: November 27, 2014, 03:59:35 pm »
Hi, Yes.
Same problem on my notebook. Both systems: Windows

ASC: Mini V is activated (on both systems)
MiniV: Canīt cummunicate - only DEMO.Mode. (on both systems)

Best regards!

Andreas
« Last Edit: November 27, 2014, 04:20:40 pm by AndyVS »

Mathieu Arturia

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Re: Mini V and ASC
« Reply #5 on: November 27, 2014, 05:06:28 pm »
Hello,

I sent you a PM to try and help you with these issues.

>> EDIT
Your problem should be fixed, we are sorry about this, apparently some very old license having no unlock code created us some trouble.

To fix it:
 1. Go into the "settings"panel of the ASC and click on the "deactivate ALL" button
 2. click activate again on your mini V license
 3. And restart your mini V

Best :)
« Last Edit: November 27, 2014, 06:20:36 pm by Adrien »

 

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