website log in problems

[majestic_sea]

I am having trouble logging in to my arturia account, I used to log in with my e-mail I think and now when arturia sent my username information to my e-mail  got majestic_sea forum name and it wont log me in at all and I need activations for my vcollections 2 and 3 and anolog laboratory, I have bought a new computer and a usb dongle so I could put my licenses in  and not having to ask for new activation codes but need new  activation codes.

[Dav1d]

What happens when you use the
==> http://www.arturia.com/lostpassword/
 

[majestic_sea]

when I use the lost password and click on the link in my e-mail and enter majestic_sea and the verification code it comes up with   The input value can only contain alphanumeric characters  and also when I request my username I get majestic_sea  instead of my e-mail wolf.46@juno.com

[Admin]

Hi Mike,

You were sent a reply indicating what to do on the 30th of october. In any case, we resent the message, could you please check your mail accounts and possibly your spam folder?