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Author Topic: Double Hits With Pads  (Read 341 times)

RadicalAns

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Double Hits With Pads
« on: August 12, 2014, 05:36:44 am »
I am consistently getting double hits from the pads on my Beatstep. Is there any way to adjust the sensitivity to prevent this? I've recorded a video of this when triggering my Volca Beats here:

https://www.youtube.com/watch?v=2LRmwGSdthk

terrym

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Re: Double Hits With Pads
« Reply #1 on: August 12, 2014, 06:02:14 pm »
Hi , is this only on one pad or more. do you have the latest firmware installed

terrym
Terry
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RadicalAns

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Re: Double Hits With Pads
« Reply #2 on: August 12, 2014, 06:05:09 pm »
It seems to happen across all of the pads. I currently have firmware version 1.1.0.0 installed.

terrym

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Re: Double Hits With Pads
« Reply #3 on: August 12, 2014, 09:58:02 pm »
How do you have beatstep connected to your set up as it maybe double midi notes,
Terry
aka Logicaldream

RadicalAns

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Re: Double Hits With Pads
« Reply #4 on: August 12, 2014, 10:04:03 pm »
I've seen it do this connected directly via a MIDI cable as well as going through my PC. (i.e. Beatstep USB->MIDIOX->MIDI Out->Volca)

terrym

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Re: Double Hits With Pads
« Reply #5 on: August 12, 2014, 10:31:55 pm »
Does it happen with other pieces of equipment  or just the volca?
Terry
aka Logicaldream

RadicalAns

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Re: Double Hits With Pads
« Reply #6 on: August 12, 2014, 10:49:36 pm »
I tried it with some soft synths and my microbrute and it behaved similarly.

terrym

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Re: Double Hits With Pads
« Reply #7 on: August 13, 2014, 09:31:17 am »
HI i see in the video your using a black usb lead did this come with beatstep ? as mine are white. also do you have a way to plug beatstep into a usb power socket other than the pc ,say like an apple usb charger. to see if the double notes are still there , you must use the correct type of usb lead for connection to your pc and it could cause problems otherwise .
plugging into your pc could be a driver issue if you have not tried powering it from somewhere else.

let me know how you get on

regards

terrym
Terry
aka Logicaldream

RadicalAns

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Re: Double Hits With Pads
« Reply #8 on: August 14, 2014, 02:03:23 am »
I switched to the included USB cable and tried it through my PC and still got double hits. The same for powering it with a wall wart and using a midi cable.

terrym

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Re: Double Hits With Pads
« Reply #9 on: August 14, 2014, 09:52:24 am »
Ok have you been in touch with arturia support yet. and have you tried reinstalling the firmware, if it still not working after a firmware it must be a hardware issue .get in touch with arturia .theres not much more i can do to help .

regards

terry

Terry
aka Logicaldream

Kosmology

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Re: Double Hits With Pads
« Reply #10 on: August 30, 2014, 06:10:49 pm »
I finally got around to getting a beatstep this week and I had this exact same problem which made it pretty much unusable. Seems it isn't a common issue so thought about sending it back for a replacement, but instead decided to take it apart and have a look, nothing looked wrong and so I experimented with a few different materials between the Pads and sensor as I've done this with MPCs in the past. In the end just some bubblejet sticker paper in strips either side of each light slot sorted it completely and made the responsiveness a bit better for my taste. Just thought I'd add it here in case anyone else comes across the problem, although it undoubtedly voids the warranty :)

 

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