I'm new to this forum and Arturia community in general, and unfortunately I must use this forum to try to get help on a problem that afflicts me enough.
buy the minilab less than a week ago, install and activate my product on a pc I have and that I use frequently. the day yesterday, I decided to do the same but with another pc, which is somewhat better than the first, in technical terms (speed cpu and ram, etc)
The problem I am having is with the pc to perform the second actvacion. in the first instance, to download the midi controler from the Arturia software center, my antivirus throw an alert for possible harmful file, which left me a little confused because software is supposed to originate from the company.
however, when trying to run the lab analog, windows throws me an error (attached picture), precluding the use of the program itself. moreover, this lab analog, the times I've used in more than one occasion knobs misconfigured no apparent reason, as some keys stop working. All this is arranged closing and opening the program, but it is still annoying ...
if anyone knows a solution to the underlying problem or experiencing similar problems and have any clue how to fix it, I would be very grateful .....
greetings from chile