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Author Topic: Audiobus error starting iMini in iOS8  (Read 279 times)

AndyPlankton

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Audiobus error starting iMini in iOS8
« on: September 24, 2014, 01:37:00 am »
Any word on when iMini will be updated for Audiobus compatability in iOS8 ?

Andynan

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Re: Audiobus error starting iMini in iOS8
« Reply #1 on: September 24, 2014, 06:56:18 pm »
I have same issue. No Audiobus 2.1 function with ios8.  This issue is also on the iSEM app as well. Please if anyone has info on status of ios8 update for Audiobus functionality, please let us know. I have emailed Arturia support 3 days ago and still no response. :'(

vaikl

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Re: Audiobus error starting iMini in iOS8
« Reply #2 on: September 25, 2014, 01:57:52 am »
About four hours after opening a ticket with the IOS8 Audiobus error description i got a ticket update from Rebecca@Arturia that they are working hard on this issue without knowing a definite closing time now. Good.

So, if you mind to get in contact with Arturia about serious probs, open a ticket and don't waste your time here in the forum or via standard email.

Andynan

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Re: Audiobus error starting iMini in iOS8
« Reply #3 on: September 25, 2014, 04:51:02 am »

So, if you mind to get in contact with Arturia about serious probs, open a ticket and don't waste your time here in the forum or via standard email.

Lucky you. I did not get such a quick reply. Furthermore I can't start support tickets for iSEM nor iMini as they don't have serial numbers that are necessary in order to register them to be able to access support tickets... Another frustrating situation.

vaikl

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Re: Audiobus error starting iMini in iOS8
« Reply #4 on: September 25, 2014, 01:28:45 pm »
Furthermore I can't start support tickets for iSEM nor iMini as they don't have serial numbers that are necessary in order to register them to be able to access support tickets... Another frustrating situation.

If you own another Arturia product, just select it's name on the first entry page on ticket creation. When you are on the second page where you can enter the problem description, just select iSem from the product popup menu. The serial number doesn't matter for iSem, i also have no number even after four or five times trying to register it.

Andynan

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Re: Audiobus error starting iMini in iOS8
« Reply #5 on: September 25, 2014, 03:28:03 pm »
I don't own other Arturia products. Only iSEM and iMini.
But hopefully others like you can start support tickets and Arturia will fix these apps we all paid for.

Andynan

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Re: Audiobus error starting iMini in iOS8
« Reply #6 on: September 29, 2014, 05:14:10 pm »
Bad news guys... Just got official word from Arturia, and it is very vague:
This was their email reply to me:
 :'(
"Hi Andrew,

The official answer for the moment is:
iMini and iSEM are both not compatible with IOS8.

Please accept all apologies for the temporary inconvenience caused."

Andynan

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Re: Audiobus error starting iMini in iOS8
« Reply #7 on: October 04, 2014, 06:10:15 am »
I have same issue. No Audiobus 2.1 function with ios8.  This issue is also on the iSEM app as well. Please if anyone has info on status of ios8 update for Audiobus functionality, please let us know. I have emailed Arturia support 3 days ago and still no response. :'(

I just got this from Arturia Tech support:

"Hi Andrew,
For the iSem, a new update should be released in less than 2 months; it will ensure iOS8 and Audio Bus compatibility.
Concerning the iMini, an update should come before the end of the year.
Best regards,
Jerome
--
Technical Support inquiry
technical-inquiry@arturia.com"

So looks like we will have to wait a couple months for this. :(

 

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