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Author Topic: Microbrute octave down button unresponsive  (Read 649 times)

bigchip

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Microbrute octave down button unresponsive
« on: April 08, 2014, 06:35:53 pm »
As the title says, my microbrutes octave down button sometimes doesn't work. The up button appears to work fine and you can shift up octaves as fast as you like but the octave down button is unresponsive. sometimes also if you hold the octave down button for a shot time the octave changes down. Its like the button press for the octave down button is picked up less quickly than the octave up button. Anyone else found this or is it just me?

Jerome Arturia

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Re: Microbrute octave down button unresponsive
« Reply #1 on: April 09, 2014, 02:29:53 pm »
Hi bigchip,

Could you send a video of your issue to technical-inquiry@arturia.com please?

Best,

Jerome

spydabee

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Re: Microbrute octave down button unresponsive
« Reply #2 on: April 13, 2014, 11:37:06 am »
Yes, this happens on mine, too.

nbugayev

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Re: Microbrute octave down button unresponsive
« Reply #3 on: July 07, 2014, 07:04:34 pm »
I have the same problem. Is this a physical issue that can be fixed with cleaning / changing the contacts? Or is it a software issue?

JayBee808

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Re: Microbrute octave down button unresponsive
« Reply #4 on: July 13, 2014, 09:22:04 pm »
I am experiencing the same issue as well.
Mac mini (Late '12) Quad 2.3 i7 OSX 10.10, 16 GB 1600 MHz DDR3, 256 SSD +1TB internal, Apogee Duet, Cubase Pro 8, WaveLab 8.5, Live 9, V Collection 4, Komplete 10, Spark CDM, MiniLab, BeatStep, MicroBrute, and piles of controllers...

J

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Re: Microbrute octave down button unresponsive
« Reply #5 on: July 17, 2014, 05:55:48 pm »
Hi all!

I'll invite you to address a ticket to technical-inquiry@arturia.com

Best,


aeric_7734

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Re: Microbrute octave down button unresponsive
« Reply #6 on: October 08, 2014, 07:39:03 pm »
I'm in the same boat, only it's an issue with my Octave Up button. Works only about half the time. Unfortunately outside of zZound's exchange policy and Arturia's warranty info in the manual is exceptionally vague. Submitted a ticket for tech support Sunday, ticket # 182261, and no one has followed up. Awesome. It would be great to get word back from Arturia at some point...

 

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