MCC, upon attempting to update, reads "could not get firmware revision" (instead of displaying the current firmware version), but there is still an "Upgrade" option, and I am allowed to select the v_1.33 .bin file. After selecting the file, I put the Keylab 49 in Update mode, and ultimately the MCC says "failed to open the device. Please verify that the device is not open in another application."
I cannot update the device's firmware.
I am also having issues controlling Analog Lab. I have done a reinstall of the software, and this did not help. When I go to the setup > Audio MIDI Settings, the device is labeled as "USB A" instead of Keylab 49.
I cannot use the Analog Lab Software.
I want to get to playing MUSIC!!