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Author Topic: Bought V-Collection 3 but no Serial Number or Activation Code received  (Read 1321 times)

ebbot60

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #15 on: March 24, 2014, 10:15:36 pm »
I am in the same situation, paid the steinberg deal via paypal but haven´t recieved downloadlink nor any license code. This is the first time ever I feel cheated. It usually takes minutes not hours or days to get such vital info! I hope for a swift reply. (This is the steinberg deal bought through paypal)
regards
Torbjörn Paulsson

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #16 on: March 25, 2014, 09:08:09 am »
wombat64: I've PMed you your download information

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #17 on: March 25, 2014, 09:13:23 am »
wombat64: I've PMed you your download information

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #18 on: March 25, 2014, 09:15:17 am »
ebbot60: I've PMed you your download information

erikvb

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #19 on: March 26, 2014, 11:32:48 pm »
Well, I also bought the V Collection with Steinberg redeem code on  march 20th.
Didn't received any download links so far...
Please, can you sent me the download links ?

THX
Erik

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #20 on: March 27, 2014, 09:26:37 am »
erikvb: check your PM

cyrus

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #21 on: March 28, 2014, 03:32:02 pm »
Hello
I bought the V-Collection 3 on the 25th March 2014  and have still received no emails with Activation codes or Serial numbers. I have emailed both sales and general support via the website but have received no reply there either.
I paid via Paypal and the money has been deducted. So I have paid money and received nothing. I can supply my order number if required.
Can someone please help me? :-[
---------------------------------------------------
Bonjour
J'ai acheté le V-Collection MARDI 25 MAI , 2014 et n'ai toujours pas reçu d'e-mails avec les codes d'activation ou numéros de série. J'ai envoyé le message vers les "ventes et le soutien général" par l'intermédiaire du site Web, mais je n'ai reçu aucune réponse là non plus!
J'ai payé par Paypal et l'argent a été déduit. Donc j'ai versé de l'argent et rien reçu.  >:(
Je peux fournir mon numéro de commande si nécessaire.
Quelqu'un peut m'aider s'il vous plaît?

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #22 on: March 31, 2014, 09:27:07 am »
cyrus: check your PM

Best,

Jerome

wintersunproject

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bought aturia spark 2 and no serial number or auth code ARGHHH !!

J

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wintersunproject: check your PM ;)

noisemodule

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #25 on: August 06, 2014, 08:30:09 am »
I just bought the CS80v and didn't receive a serial number or activation code.

J

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #26 on: August 06, 2014, 09:21:24 am »
noisemodule: check your pm.

Tessa

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #27 on: August 15, 2014, 06:04:56 pm »
Same problem here.
I bought the V-collection yesterday, but didn't receive any codes.

I filed a tech support question - it says that it's been handled/closed, but I can't find anything anywhere (no codes in my account, no codes received via mail).

Please help.

Thank you very much.

Jerome Arturia

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #28 on: August 22, 2014, 02:11:03 pm »
Hi Tessa,

Check your PM ;).

kqdream52

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Re: Bought V-Collection 3 but no Serial Number or Activation Code received
« Reply #29 on: August 23, 2014, 04:09:00 pm »
I've bought a used Arturia 25 Analog Player. i have a registration card with serial number and unlock code.
I have typed these numbers in to the fields to acquire my activation code but it tells me that it is wrong. Could this be because someone else registered this unit before I had it?

 

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