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Author Topic: Spark 1.5 crashing when insert option used in song mode  (Read 1023 times)

toddspark

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Spark 1.5 crashing when insert option used in song mode
« on: October 13, 2012, 10:01:03 pm »
Spark 1.5 crashing: when insert option used in song mode, when loading a sample in instrument panel etc...

toddspark

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #1 on: October 13, 2012, 10:46:48 pm »
Correction, crashes just by entering song mode.

Kevin

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #2 on: October 15, 2012, 09:46:51 am »
Can you give me some details about your setup (OS, DAW...)?
Kevin
Soft Arturia

toddspark

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #3 on: October 18, 2012, 09:14:16 am »
Windows 7 home premium
Service pack 1
Open Labs Dell Latitude
Intel i7-2760qm @ 2.4Ghz
500 GB drive
8 GB RAM
64-bit operating system
touch screen

The software often crashes when using the sample editing features as well. Will not run correctly in open labs "music OS".


toddspark

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #4 on: November 16, 2012, 08:14:17 pm »
Any solutions?  This machine is unusable live.

Kevin

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #5 on: November 19, 2012, 09:06:00 am »
Hi,
sorry for not getting back to you sooner.
I might have a fix for the sample edition. But I am not able to reproduce the crash in song mode.
Are you using spark in standalone or in a DAW?
Kevin
Soft Arturia

toddspark

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #6 on: November 19, 2012, 08:35:29 pm »
standalone as well as vst

Log Name:      Application
Source:        Application Error
Date:          9/23/2012 2:20:04 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      OL-Dell-I7
Description:
Faulting application name: Spark.exe, version: 0.0.0.0, time stamp: 0x4f62146a
Faulting module name: Spark.exe, version: 0.0.0.0, time stamp: 0x4f62146a
Exception code: 0xc0000005
Fault offset: 0x00070e6d
Faulting process id: 0x1548
Faulting application start time: 0x01cd99b37f3ca595
Faulting application path: C:\Program Files (x86)\Arturia\Spark\Spark.exe
Faulting module path: C:\Program Files (x86)\Arturia\Spark\Spark.exe
Report Id: 4b1c0c9f-05ab-11e2-8d10-d4bed9338c53
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-09-23T18:20:04.000000000Z" />
    <EventRecordID>11231</EventRecordID>
    <Channel>Application</Channel>
    <Computer>OL-Dell-I7</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Spark.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4f62146a</Data>
    <Data>Spark.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>4f62146a</Data>
    <Data>c0000005</Data>
    <Data>00070e6d</Data>
    <Data>1548</Data>
    <Data>01cd99b37f3ca595</Data>
    <Data>C:\Program Files (x86)\Arturia\Spark\Spark.exe</Data>
    <Data>C:\Program Files (x86)\Arturia\Spark\Spark.exe</Data>
    <Data>4b1c0c9f-05ab-11e2-8d10-d4bed9338c53</Data>
  </EventData>
</Event>

Kevin

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #7 on: November 20, 2012, 09:30:20 am »
Hi,
thanks for the details.
I worked a little on this problem and the other Song crash described in another topic.
I might have resolved some issues.
I have now to build a new package for testing.
Let me know if you are willing to try it.

Best
Kevin
Kevin
Soft Arturia

toddspark

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Re: Spark 1.5 crashing when insert option used in song mode
« Reply #8 on: November 24, 2012, 06:18:52 pm »
Certainly!

 

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