November 26, 2014, 10:06:20 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News: Arturia's webmaster is glad to offer you these brand new forums ! Have fun using it and feel free to email any encountered problem at webmaster@arturia.com.

Arturia Forums



Author Topic: WEBSITE PROBLEMS  (Read 620 times)

Ken S

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
WEBSITE PROBLEMS
« on: September 05, 2012, 06:25:35 am »
 I tried to make a transaction to purchase V Collection 3 with a promo code that showed on my account info.  The transaction did not go through, because my credit card company thought there was fraud, because it was purchase from France. I cleared up the problem with my credit card company, but now the website thinks I already used the PROMO CODE.
   ARTURIA SUPPORT PLEASE HELP

Dav1d

  • Administrator
  • Hero Member
  • *****
  • Posts: 575
  • Karma: 27
Re: WEBSITE PROBLEMS
« Reply #1 on: September 05, 2012, 09:37:14 am »
I Ken,

That's probably because the coupon was disabled.
Please send a mail to Sales-inquiry@arturia.com

They will certainly help you to get out of this situation.

Cheers

 

Carbonate design by Bloc
SMF 2.0.8 | SMF © 2014, Simple Machines